BMW of Mobile

Great from setting appointment thru actual service requested clean dealership even washed and cleaned vehicle requested clean dealership even washed and cleaned vehicle More

My car has been there a week and a half for a fuel pump issue, including having to order the part, which was overnight. It's ridiculous it's taking a week n a half and I'm sure this Friday I will be give issue, including having to order the part, which was overnight. It's ridiculous it's taking a week n a half and I'm sure this Friday I will be given a reason for another delay. I'll look for a German auto repair shop next time. My time like everyone's is valuable and you can't get it back. It should be more than one person at a dealership working on the cars. A week and a half and still not fixed, it should be priority just for the sake of reputation. It's your own product! More

did work quickly and completely inside and out. very friendly service department and clean up people very friendly service department and clean up people More

Reed Gable is a very "Professional" individual. I use him every time Maint work is required on my vehicle. I have no complaints with the Dealership. I have had a good relationship since I purcha I use him every time Maint work is required on my vehicle. I have no complaints with the Dealership. I have had a good relationship since I purchased the vehicle 6 years ago. More

Extremely Helpful- The service department was quick, courteous, and transparent. I was safely back on the road within a few hours. courteous, and transparent. I was safely back on the road within a few hours. More

The dealership always provides excellent service. They are timely, honest, amd easy to deal with. They are timely, honest, amd easy to deal with. More

Outstanding service. Friendly and helpful staff. I highly recommend the service department to others for all needs. Friendly and helpful staff. I highly recommend the service department to others for all needs. More

Service was great. He just did not give me my 10% discount that I was due for making a late afternoon appointment online. He just did not give me my 10% discount that I was due for making a late afternoon appointment online. More

Service was great, took care of all my needs on my vehicle. Communication was great also. Very much appreciated. Thank you Kari, you are asset to BMW of Mobile. vehicle. Communication was great also. Very much appreciated. Thank you Kari, you are asset to BMW of Mobile. More

Jason L. This was by far the best experience buying a new vehicle. Murray Brown was extremely knowledgeable about all aspects of the X5. He is the first sale This was by far the best experience buying a new vehicle. Murray Brown was extremely knowledgeable about all aspects of the X5. He is the first salesperson that I have worked with that was not pushy at all. We were quoted a price for our trade in prior to the dealership seeing it. The price was extremely fair. We brought our trade in the next day to be inspected. Once the vehicle was inspected, they increased the amount. This is the first time I have ever been paid more for something after an amount was already agreed on. We also have a service dog and everyone at the dealership was extremely respectful in making her feel right at home. It's the little things that are most appreciated. Our finance guy was Adele Chanthavane. He took the time to answer every question that we had. He even saved us more money by advising us on what extended services to purchase. I can honestly say that this is the first dealership that has earned my complete respect. The management should be very proud of the entire staff. I look forward to trying out the service department for all of our maintenance. Thank you for a first class buying experience. More