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BMW of Mobile

Mobile, AL

Overview
Reviews
4.9
495 Reviews
Call Dealership (251) 476-2550
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3025 Government Blvd

Mobile, AL

36606

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Showing 495 reviews

September 13, 2025

I stopped using the Mobile dealer because the service was poor. I always get top notch treatment in Mobile. Reed is my service tech. However; this week when the guys rotated my tires they failed to check the More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
September 11, 2025

My service advisor Carie, is always very helpful and knowledgeable and is accommodating to my request. More

by anonymous98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie King
Report | Print
Sep 12, 2025 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2025

Excellent customer service. They kept me updated on the service and quoted me the exact price. More

by fstakely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 07, 2025 -

BMW of Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

My positive car purchasing experience at BMW of Mobile is the result of the exceptional and knowledgeable attention I received from Arthur Gladwin. He is thorough, resourceful, courteous and patient. More

by dthorst
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arthur Gladwin, S Media
Report | Print
Sep 07, 2025 -

BMW of Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mobile. Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2025

Very clean work area. Service agent polite and attentive; kept me informed. Service went very well. Excellent waiting area with comfortable seating, snacks and beverages. More

by Rmwood2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 07, 2025 -

BMW of Mobile responded

Hi, thank you for your kind words! We strive to provide a clean and comfortable environment for our customers. We are happy you had a positive experience with our service agent and waiting area. We hope to see you again soon!

September 03, 2025

Our salesperson, Sam Frakes, was extremely knowledgeable about all aspects of the BMW we purchased. He responded promptly to our phone calls, and he did an excellent job of explaining the functions of the c More

by bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Frakes; Jared (closing agent).
Report | Print
Sep 07, 2025 -

BMW of Mobile responded

Hi Bill, we're happy to hear you had such a positive experience with Sam! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2025

Carie was prompt and courteous, she and her technicians addressed my concern and provided me a detailed estimate for repairs. More

by JBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 07, 2025 -

BMW of Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mobile. We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2025

We were most impressed with your sales person, Alex Drexinger, who took time explaining everything to us. He represents your company very well. More

by rjohnson35216
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Drexinger , S Media
Report | Print
Sep 07, 2025 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with Alex! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

Courtesy and quick when you make a reservation. Very friendly and the customer service employees seem that they are concern that the customet is happy!! More

by zilla10293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 07, 2025 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Sep 07, 2025 -

BMW of Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Carie King always takes care of my car letting me know what is needed. She is a pleasure to be around. More

by Faye_taylor0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Media
Report | Print
Sep 02, 2025 -

BMW of Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mobile. We are always more than happy to assist you if anything else comes up. Take care!

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