BMW of Middleburg Heights

The team at Middleburg Heights BMW did a quality job with my service appointment and new tire installation my service appointment and new tire installation More

Service is always transparent and great with communication. The team is always on top of their game communication. The team is always on top of their game More

Friendly service advisor (John), quality work (coolant system leak), able to get vehicle in quickly (within three days). Thank you! system leak), able to get vehicle in quickly (within three days). Thank you! More

The staff here is very efficient in doing the maintenance and repair. However, they don’t always do the car wash for me unlike the Westlake location. Also no real time update on my car and I had to wait unti and repair. However, they don’t always do the car wash for me unlike the Westlake location. Also no real time update on my car and I had to wait until the end to know what needs to be done. Westlake location does a better job. More

Christian and the entire team at BMW Middleburg are excellent and very quick. Highly recommend them! excellent and very quick. Highly recommend them! More

Christian was able to get my car in promptly for an emergency tire repair/replacement. I was reasonably to go that same day emergency tire repair/replacement. I was reasonably to go that same day More

Went in with my m550i to get oil and brake fluid and have them check out the car to see if anything was wrong and John was very kind and helpful them check out the car to see if anything was wrong and John was very kind and helpful More

Service is fast friendly customer service and honest I brought my bmw in for oil change I sat there for 1.5 hrs, I ask what was going on and what took so long the drain plug was strip out the other Bmw de brought my bmw in for oil change I sat there for 1.5 hrs, I ask what was going on and what took so long the drain plug was strip out the other Bmw dealership patch it up last yr I took my car to middleburg hts they informed me about it and replace the oil pan More

My service was quick, and John kept me up to date with the work that was done on my vehicle. Overall my experience was exceptional. the work that was done on my vehicle. Overall my experience was exceptional. More

The service personnel were very courteous and helpful. They took my concerns about a few additional issues and addressed them to my satisfaction. I enjoyed my experience with the dealership and will conti They took my concerns about a few additional issues and addressed them to my satisfaction. I enjoyed my experience with the dealership and will continue to use them. More