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BMW of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.9
156 Reviews
Call Dealership (945) 234-7001
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2601 N Central Expy

McKinney, TX

75071

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Showing 156 reviews

January 01, 2026

Shaun was great during my recent service at BMW of McKinney. Thank you so much for your help More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jan 02, 2026 -

BMW of McKinney responded

Thank you for your feedback! We’re glad to hear that Shaun provided great service during your recent visit. We truly appreciate your kind words and look forward to assisting you again at BMW McKinney.

January 01, 2026

Drove by for an oil change and received clear, concise, to the point service from Shaun McCall who made it easy for me. Thank you again! More

by kwenuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun McCall
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Jan 02, 2026 -

BMW of McKinney responded

Thank you for sharing your experience! We’re glad to hear that Shaun McCall provided clear, efficient, and hassle-free service during your oil change. We truly appreciate your feedback and look forward to assisting you again at BMW McKinney.

December 31, 2025

Customer service is top notch. I was very impressed with Dylan Bacon, my service advisor. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
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Jan 02, 2026 -

BMW of McKinney responded

Thank you for your feedback! We’re thrilled to hear that Dylan Bacon provided top-notch service and made such a positive impression. Delivering excellent customer care is our priority, and we truly appreciate your kind words. We look forward to assisting you again at BMW McKinney.

December 30, 2025

It’s great to have a BMW dealership near me now. Parts department is great, but Dylan in service is top-notch! Better service than I received at Sewell BMW. I sincerely appreciate how Dylan handles More

by Diesel Ring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon in service and Nick in parts
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Jan 02, 2026 -

BMW of McKinney responded

Thank you for your feedback! We’re thrilled to hear that Dylan provided top-notch service and consistently takes great care of your vehicle. It’s wonderful to know our parts and service teams have made such a positive impression. We truly appreciate your support and look forward to assisting you again at BMW McKinney.

December 30, 2025

Dylan Bacon was very knowledgeable and spent time explaining never making me feel rushed. Very courteous and respectful. More

by Rhonda.Battaglini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Report | Print
Jan 02, 2026 -

BMW of McKinney responded

Thank you for sharing your experience! We’re glad to hear that Dylan Bacon provided knowledgeable, courteous, and unhurried service, taking the time to explain everything clearly. We truly appreciate your feedback and look forward to assisting you again at BMW McKinney.

December 30, 2025

I had a great experience working with Dylan on my last service visit. He was excellent in putting technician requests into normal people language. More

by John
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jan 02, 2026 -

BMW of McKinney responded

Thank you for your feedback! We’re glad to hear that Dylan made your service visit easy to understand and provided excellent support throughout the process. We truly appreciate your kind words and look forward to assisting you again at BMW McKinney.

December 30, 2025

I usually go to the one in Plano. After the service here with Angela this is my new dealership! More

by Russell.richardf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Dec 31, 2025 -

BMW of McKinney responded

Thank you for sharing your experience! We’re thrilled to hear that Angela provided such excellent service that BMW McKinney is now your new go-to dealership. We truly appreciate your feedback and look forward to assisting you again.

December 30, 2025

Customer Service is always at a all time high especially Angela she is such a nice person to work with always checking in with me giving updates on my car and made sure I was taken care of so Thank you agai More

by TrulyBlessed2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela
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Dec 31, 2025 -

BMW of McKinney responded

Thank you for sharing your experience! We’re thrilled to hear that Angela consistently provides attentive and caring service, keeping you informed and ensuring your needs are met. We truly appreciate your kind words and look forward to assisting you again at BMW McKinney.

December 30, 2025

Angela Darden was excellent! Very helpful, and knowledgeable. I will only work with her, She is the best. More

by Antoine.romero.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darden
Report | Print
Dec 31, 2025 -

BMW of McKinney responded

Thank you for your kind words! We’re thrilled to hear that Angela Darden provided such helpful and knowledgeable service. We’re glad she has earned your trust, and we look forward to assisting you again at BMW McKinney.

December 28, 2025

Dylan is very professional and delivers great customer service. He had a friendly approach and communicates well. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan B.
Report | Print
Dec 30, 2025 -

BMW of McKinney responded

Thank you for the great review! We’re happy to hear that Dylan provided professional, friendly service and communicated clearly throughout your experience. We appreciate you choosing BMW of McKinney and look forward to assisting you again in the future.

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