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BMW of Manhattan
New York, NY
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I bought two cars from Grace: 2008 M3(New), 2006 X5 (CPO). She was fanstastic and make the sale process so easy to navigate as compare to other places. She knew what options I wanted, build/find the (CPO). She was fanstastic and make the sale process so easy to navigate as compare to other places. She knew what options I wanted, build/find the right car and got the best pricing. I know I can trust her with all my car purchases. She also set me up with Jia Ho and Freddy in servicing. These guys are great, took care of me, always delivered on they promises and are very responsive when I have questions (I'm a car guy, so they get a lot of questions). With the maintainance free program, it's worry free service both financially and mentally. Some of the other guys are not so great, but Grace, Freddy and Jia Ho are the best I know. More
The dealership is very professional and great to deal with. Service is top notch. It is very convenient. When you walk into Manhattan BMW, professionalism exudes throughout. I use Peter Wohl as o with. Service is top notch. It is very convenient. When you walk into Manhattan BMW, professionalism exudes throughout. I use Peter Wohl as our salesman, and he gives terrific prices, and gets you into the car that you need. His price is very competitive, and he goes the extra mile to help us. The loaners are clean and new. Manhattan BMW, thank you. More
Grace Chen and I met at a New York Auto show several years ago. She is smart, friendly and knows her cars well. At the time I met Grace, I was driving a BMW 3 Series Wagon and she told me about the X3 years ago. She is smart, friendly and knows her cars well. At the time I met Grace, I was driving a BMW 3 Series Wagon and she told me about the X3 which was still a year away from market. Grace stayed in touch and when my lease was up Grace ordered my first X3 for me. I have just leased my third X3 from Grace. It is a terrific car for us to travel to our weekend home from lower Manhattan. I don't know if my next car will be an X3, but I'm certain that Grace will help me find the right BMW for us. Grace makes getting a new car a pleasant no hassle experience ... as it should be. Manhattan BMW provides friendly, attentive service and my cars have been well looked after by them. More
I live in New Jersey with two BMW dealerships within a few miles but have purchased my BMWs from Mike Kelly at BMW of Manhattan. Mike is a true professional and a pleasure to deal with. The staff at Manh few miles but have purchased my BMWs from Mike Kelly at BMW of Manhattan. Mike is a true professional and a pleasure to deal with. The staff at Manhattan always makes you feel like a special customer, something that is truly lacking in todays marketplace. Mike is always ready to help with any issue and it usually only takes a quick e-mail or phone call. I would highly recommend Mike Kelly and BMW of Manhattan and I have on many occasions. More
Great sales dept. Bought my new 335 here and they extrememly friendly and responsive. I still keep in contact with my Service Advisor, Richard Isaac. Always get service done here. Timely and grea extrememly friendly and responsive. I still keep in contact with my Service Advisor, Richard Isaac. Always get service done here. Timely and great communication. Always satisfied with the work done. Highly recommended. I always deal with Freddy Chan. More
I will have to say that BMW of Manhhattan provides superb service. Richard Isaac was an extremely knowledgable and excellent sales advisor. He was very thorough and explained everything in detail when I orde service. Richard Isaac was an extremely knowledgable and excellent sales advisor. He was very thorough and explained everything in detail when I ordered and picked up my vehicle. I would have no problems recommending him or BMW of Manhattan to anyone I know. More
I have had a number of BMW cars from this location I I have had a number of BMW cars from this location I had a lease on a 3 series and two years ago upgraded to a 6 series white convertable. The d I have had a number of BMW cars from this location I had a lease on a 3 series and two years ago upgraded to a 6 series white convertable. The dealership is fantastic. Really professional and organized. What really makes BMW of Manhattan so great to me is my service rep Buddy. I run a very large Films Production Facility in NYC call Citysage. We deal with celeberties all the time and hundreds of people in the movie industry. I have not met within my staff or in the industry (and ive been in it 20 years) a person more concerned and aware of customer serive as Buddy. He really cares and it shows. He also have a great deal of knowledge of the cars. I am really impressed with BMW of Manhattan and the staff they have on location. Great job. Brian Coles More
From the actual purchase, i have purchased three in six years, to all the service work i have needed i can only say it is always a pleasure to work w/ bmw of manhattan. everyone always remembers me and a years, to all the service work i have needed i can only say it is always a pleasure to work w/ bmw of manhattan. everyone always remembers me and asks how things are going. my car is usually ready way before the promised time and is given back to me cleaner and nicer than when i handed it over. i would rate this a++++++. anyone looking for a great driving experience from start to finish should go to bmw of manhattan. thanks to buddy samaroo, jai ho, and tom twomey for everything. More
Overall I've had great service despite the fact that this is a very busy dealership. The car has always been ready when promised and if they needed more time I appreciate their honesty. The price is OK but t is a very busy dealership. The car has always been ready when promised and if they needed more time I appreciate their honesty. The price is OK but that's par for the course when it comes to BMW. More
I felt the need to write this because of some of the negative comments...no matter what, having an issue with your vehicle is a pain, and they're handling of my situation, especially joe, was quick and negative comments...no matter what, having an issue with your vehicle is a pain, and they're handling of my situation, especially joe, was quick and painless. Joe secured me a loaner almost immediately and they returned my car in 2 days. More