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Zimbrick BMW - Service Center

Madison, WI

4.2
95 Reviews

95 Reviews of Zimbrick BMW - Service Center

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March 27, 2024

I have an older model car and didn’t want to put a lot of money into it, they worked with me on repairs and gave me a coupon to bring the price down. My car was washed and looking great when they were done. More

by Nicolesullivan732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Simonson
January 27, 2024

Very good service. Friendly service people. Work completed on a timely manner. Very good staff. More

by Djoimoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
November 16, 2023

Great experience with this dealership. Service and people were very professional. Was able to get appointment in a timely manner. More

by Dhamilton7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weckerly
November 02, 2023

I've just had my car (BMW x5) serviced at Zimrock BMW in Madison WI. The service was excellent. The service advisor was articulate, to the point, and the quality of work was impeccable. I'm very pleased wi More

by nnkabinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Janisch, Andy LaBerge, Stacy Simonson
September 26, 2023

Zimbrich is excellent for servicing my vehicle I drive over 100 miles for the service. The people are very professional and treat you like family. I’ve tried other BMW dealers and none of them can even co More

by ronrromano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
September 20, 2023

Went in for oil change, asked them to read an intermittent (nuisance?) check engine code. They wanted to charge me $205 just to read the code with their scanner. It took 3 weeks to get a "whi More

by john.s.lamancusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Hanson
July 25, 2023

Travelling through Madison from out of state when window regulator broke. Stopped at Zimbrick unannounced. Service Advisor Felipe Marcelino and Mechanic Craig Janisch worked our problem right away and got t More

by Dave W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Felipe Marcelino, Mechanic Craig Janisch
July 18, 2023

Messed up my car and let me pay to fix it . Cost me 1300 dollars very disappointed. This will be My last BMW car in life More

by Tsewang namgyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam and his manager , Andy LaBerge, Stacy Simonson, Matt Hoffman, Mike Baumeister, Jen Ellestad, Brian Rauls
July 18, 2023

Instead of fixing my car they messed up more and charged me extra 1300 dollars on top of what I supposed to pay . Sucks very disappoint More

by Tsewang namgyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam and service manager , Andy LaBerge, Stacy Simonson, Matt Hoffman, Mike Baumeister, Jen Ellestad, Brian Rauls
June 09, 2023

Parts department is terrible! The sad thing is that place makes so much money that nobody cares. Need a new drain plug for my car and the parts people ordered the wrong one twice More

by John
Recommend Dealer
No
Employees Worked With
Service
2
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