Zimbrick BMW - Service Center

I have an older model car and didn’t want to put a lot of money into it, they worked with me on repairs and gave me a coupon to bring the price down. My car was washed and looking great when they were done. money into it, they worked with me on repairs and gave me a coupon to bring the price down. My car was washed and looking great when they were done. More

Very good service. Friendly service people. Work completed on a timely manner. Very good staff. Friendly service people. Work completed on a timely manner. Very good staff. More

Great experience with this dealership. Service and people were very professional. Was able to get appointment in a timely manner. Service and people were very professional. Was able to get appointment in a timely manner. More

I've just had my car (BMW x5) serviced at Zimrock BMW in Madison WI. The service was excellent. The service advisor was articulate, to the point, and the quality of work was impeccable. I'm very pleased wi Madison WI. The service was excellent. The service advisor was articulate, to the point, and the quality of work was impeccable. I'm very pleased with their work and the staff is highly professional. The runs well. A job well done. I'm very pleased, indeed. Cheers!! More

Zimbrich is excellent for servicing my vehicle I drive over 100 miles for the service. The people are very professional and treat you like family. I’ve tried other BMW dealers and none of them can even co over 100 miles for the service. The people are very professional and treat you like family. I’ve tried other BMW dealers and none of them can even compare to Zimbrich’s service department i’m a believer that after the sale the service is what counts. Thank you Ronnie Romano. More

Went in for oil change, asked them to read an intermittent (nuisance?) check engine code. They wanted to charge me $205 just to read the code with their scanner. It took 3 weeks to get a "whi intermittent (nuisance?) check engine code. They wanted to charge me $205 just to read the code with their scanner. It took 3 weeks to get a "while you wait" appointment for the oil change. More

Travelling through Madison from out of state when window regulator broke. Stopped at Zimbrick unannounced. Service Advisor Felipe Marcelino and Mechanic Craig Janisch worked our problem right away and got t regulator broke. Stopped at Zimbrick unannounced. Service Advisor Felipe Marcelino and Mechanic Craig Janisch worked our problem right away and got the window fixed so we could continue our trip. Actual charge was less than original quote. Felipe and Craig were super friendly and helpful despite our not having an appointment. We are very grateful for their outstanding assistance! More

Messed up my car and let me pay to fix it . Cost me 1300 dollars very disappointed. This will be My last BMW car in life Cost me 1300 dollars very disappointed. This will be My last BMW car in life More

Instead of fixing my car they messed up more and charged me extra 1300 dollars on top of what I supposed to pay . Sucks very disappoint me extra 1300 dollars on top of what I supposed to pay . Sucks very disappoint More

Parts department is terrible! The sad thing is that place makes so much money that nobody cares. Need a new drain plug for my car and the parts people ordered the wrong one twice The sad thing is that place makes so much money that nobody cares. Need a new drain plug for my car and the parts people ordered the wrong one twice now. Have to go back for a fourth time for an oil change because they keep ordering the wrong part. More