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Zimbrick BMW - Service Center

Madison, WI

4.2
95 Reviews

95 Reviews of Zimbrick BMW - Service Center

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April 17, 2025

Easy to schedule. Car was ready earlier than promised. Very pleasant to work with. I have a choice of dealers and I will definitely return to BMW of Madison More

by Ptknarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
April 14, 2025

They really do a fantastic job of caring for my vehicle. Excellent service technician. Car is always returned to me in pristine condition. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Simonson
March 31, 2025

Customer service was above and beyond expectations! Garrett's knowledge and understanding of my needs made the visit a pleasure. Dillon was able to properly diagnose and repair my issues in a very shor More

by richard.derhasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Spence, Dillon Haverkampf
March 28, 2025

Timely repair and service on my car. I was kept up to date on the status of the repair throughout the time it was in for service More

by Glasdun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Simonson
January 30, 2025

Good waiting area with private space for customer work station. Complimentary snacks and beverages. Great attitude people with understanding customer request. More

by pdynilesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tanaka, Andy LaBerge, David Mueller, Sean Weckerly, Matt Hoffman, Griffin Roberts, Brian Rauls, Jimmy Blankenheim
January 30, 2025

This is about an alignment I asked Zimbrick to do 8/25/2023. Get a load of this... Deceitful. Fraudulent. Greedy. Zimbrick lied to me about performing requested work on my car. Zimbrick fra More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Baumeister, Jimmy Blankenheim
November 08, 2024

Service advisor Corey is outstanding along with the Zimbrick team. Not only did he get me an emergency appointment but also under estimated wait time. And to top it off, under budget. I would have paid More

by seufzered2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Tanaka
September 14, 2024

The dealership did a good job keeping me current on the status of the car More

by Sbatkie53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Spencers
September 12, 2024

Service was easy to Schedule and team was superb. I had to reschedule multiple times due to my work schedule and proximity to dealership but they were always understanding and accommodating. More

by Corine.Carey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall all contacts in emails and texts but everyone was excellent!, Stacy Simonson
May 21, 2024

They stick to the time and honor whatever package you initially had with them. And the process is explained thoroughly. More

by modou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weckerly
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