BMW of Madison

The customer service was excellent and the staff was kind. I definitely recommend this location to others. kind. I definitely recommend this location to others. More

Superb discussion of what might car need and what it eventuallmight need eventuallmight need More

Accommodating, pleasant employees. Repair work is first class. I have been a customer of Zimbriick for 48 years; that says it all. class. I have been a customer of Zimbriick for 48 years; that says it all. More

I had an issue where my car was no longer drivable. My service representative quickly got the vehicle in for a diagnosis and the work was complete within 2 1/2 days including ordering parts. Great service service representative quickly got the vehicle in for a diagnosis and the work was complete within 2 1/2 days including ordering parts. Great service! More

Service personnel were professional, polite, and answered all questions to my satisfaction. The work was finished three hours prior to their original estimate. The loaner car was a current model BMW and very all questions to my satisfaction. The work was finished three hours prior to their original estimate. The loaner car was a current model BMW and very clean. More

Excellent customer experience. All went as scheduled, Brian Rauls answered all my questions and concerns. Had courtesy car available and estimated time for completion. All went as planned. Brian Rauls answered all my questions and concerns. Had courtesy car available and estimated time for completion. All went as planned. More

I have been a Zimbrick customer since 1974. During that time, I have been impressed by several employees, particularly Brian Rauls. He has been very helpful and knowledgeable many times. I remain grateful time, I have been impressed by several employees, particularly Brian Rauls. He has been very helpful and knowledgeable many times. I remain grateful to have such a great dealer selling great cars. More

Always Great Professional Service from the moment Stacy greeted me to the time I returned to pick-up my vehicle. I feel very comfortable with Zimbrick BMW’s entire service department. greeted me to the time I returned to pick-up my vehicle. I feel very comfortable with Zimbrick BMW’s entire service department. More

Kyle and the team at BMW of Madison were responsive and fair at every step of the process. They should be applauded and will do business with them again. fair at every step of the process. They should be applauded and will do business with them again. More

Professional and easy to deal with. Made the purchase a stress free experience. Needed a car due to car accident just prior to making a trip to visit family. Delivery was made in time to make the trip. stress free experience. Needed a car due to car accident just prior to making a trip to visit family. Delivery was made in time to make the trip. More