BMW of Madison

Great service and friendly people. Always let you know what is going on. Video of the mechanic going over your car for you is great. Always let you know what is going on. Video of the mechanic going over your car for you is great. More

Drove directly to the dealership first thing in the morning when I got in my car and discovered one of my tires had lost 10 pounds of pressure overnight. Service Department was busy but worked me in an morning when I got in my car and discovered one of my tires had lost 10 pounds of pressure overnight. Service Department was busy but worked me in and discovered a big screw in the tire. Fixed it and I was on my way in about 40 minutes! More

Brian was very helpful and professional. Appreciated Alex's video of the inspection as a followup. Relaxed atmosphere. Great job. Appreciated Alex's video of the inspection as a followup. Relaxed atmosphere. Great job. More

Never followed through on desire to upgrade car, despite 2 inquiries! Lack of explanation for work done. Had to ask where the car was--nothing voluntarily offered. 2 inquiries! Lack of explanation for work done. Had to ask where the car was--nothing voluntarily offered. More

Excellent service experience! Exceeded my expectations. Would recommend Zimbrick to any BMW owners. Have been to dealerships in Texas, Washington and others in Wisconsin. Exceeded my expectations. Would recommend Zimbrick to any BMW owners. Have been to dealerships in Texas, Washington and others in Wisconsin. More

Excellent customer service. Our Salesman, Michael, was courteous, patient and helpful. We live several states away and saw the car online. We had been looking for a couple years Our Salesman, Michael, was courteous, patient and helpful. We live several states away and saw the car online. We had been looking for a couple years for the perfect low-mileage 440I BMW. He was honest, reliable and super helpful. We are 100% satisfied customers. Also, appreciated the help from IT person, Justin, who told us about the tech in our car before we got on the road to drive the over 1600 miles home. More

Excellent service. Car was done when promised and everyone was courteous and helpful. Highly recommend. everyone was courteous and helpful. Highly recommend. More

Despite all the problems with getting new cars and parts, etc,Zimbrick Mini found me the car I wanted and took care of all my concerns in record time. No pressure, friendly and competent sales and finance te etc,Zimbrick Mini found me the car I wanted and took care of all my concerns in record time. No pressure, friendly and competent sales and finance team, and 100% satisfaction.A+ across the board. More

Have done business over 45 years of my life with 15 car dealerships. Best car dealership experience of all happened today at Zimbrick BMW! Our client advisor was James Blankenheim. He was polite, answered dealerships. Best car dealership experience of all happened today at Zimbrick BMW! Our client advisor was James Blankenheim. He was polite, answered every question completely and thoroughly ,and you could just tell that he wanted you to make an informed decision. It was like he actually cared about your car desires, not just about making the sale! Refreshing!! Jim Hartley is the manager and due to our rep. James Blankenheim, we got a great deaI! I can see why this dealership runs the way it does. Total courtesy and professionalism! Theresa Blair, the finance manager was very friendly and honest and thorough! Wow! What a dealership! Got us as customers for life! And we live 125 Mile's away. Thank you Zimbrick BMW. More