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BMW of Madison
Madison, WI
324 Reviews
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Showing 324 reviews
March 20, 2017
Great Buying Experience! My experiences with Zimbrick BMW of Madison have been very positive. Kyle Cottier, sales rep, definitely went the "extra mile" for Zimbrick and for m My experiences with Zimbrick BMW of Madison have been very positive. Kyle Cottier, sales rep, definitely went the "extra mile" for Zimbrick and for me! More
by JLG
Employees Worked With
Kyle Cottier
March 20, 2017
The Ultimate Experience I have been a customer of Zimbrick BMW since 1999 when I picked up my first CPO. I had an excellent experience at that time and I am still having my c I have been a customer of Zimbrick BMW since 1999 when I picked up my first CPO. I had an excellent experience at that time and I am still having my cars serviced at BMW . The service department had always taken good care of me and my cars throughout the years. The service managers were always friendly, approachable and helpful. I met Sean in 2015 when I was thinking of getting into a different BMW. I was thinking of getting into a new one in a year or so. I was just curious how the lease program worked since I had only purchased my cars at BMW. Sean explained very clearly how the lease program had worked and answered all of my questions. He was very friendly and was very approachable. He did not put any pressure on me but provided all the information that I needed. After talking with him several times about the program I had decided to build my first 328i for lease. Even though I was not anticipating on getting into another car for a year or so the kindness and positive interaction I had made me realise Sean was the person I wanted to work with. I trusted that he would assist me all the way through the process and make it an enjoyable one. Sean was very patient and informative during the building process. I had many questions about accessories and price. He gave me all the information I needed and made the building process very easy and fun. Even though I had picked up my 328i in Madison, he had arranged for us to experience the Spartanburg delivery program. My family and I had an awesome time visiting the plant, museum and I had a lot of fun on the track! Sean had made my first BMW lease experience so fun and enjoyable that I would definitely recommend him to anybody that is looking into a BMW. We had worked with him this year for a CPO X5 and the experience is what I had expected from the past. He was very helpful and patient with us. I am looking forward to working with Sean later this year because I have a reserved spot for my next BMW, the M2! I know and trust Sean will make this experience an excellent one. Sean represents what BMW stans for. Not only the ultimate driving machine but ultimate service as well! More
by AJC
Employees Worked With
Sean Weckerly, Justin Sundby, Matt Hoffman, Mike Baumeister, Brian Rauls
March 20, 2017
The greatest expierence ever Sean Weckerly went above and beyond to the expietence easy, carefree and special. My dream was to one day drive a BMW and my husband had bought thre Sean Weckerly went above and beyond to the expietence easy, carefree and special. My dream was to one day drive a BMW and my husband had bought three vechiles from Sean. The service at this specific dealership is outstanding!! Hope to continue the relationship with Sean and Zimbrick BMW fior many more years to come! Thank you Sean More
by ingridmuller
Employees Worked With
Sean Weckerly
March 20, 2017
Great buying experience with Jenny! I planned to only come in to look at a few cars before continuing on to several other dealerships prior to making a final decision. Jenny was fully su I planned to only come in to look at a few cars before continuing on to several other dealerships prior to making a final decision. Jenny was fully supportive of my plan and worked with me extensively and patiently while I looked at several different vehicles. Long story short is I never made it to any other dealers. Zimbrick had the car I wanted at the price I was looking for. I finalized the sale and that process went smoothly too. I'm very satisfied with my first experience buying a car from Zimbrick BMW. I don't normally leave reviews and am not an effusive reviewer in any case but this was a very good experience so I was more than happy to leave a positive review. More
by Phil P
Employees Worked With
Jenny McAdow
March 20, 2017
Very good The salesmen were very curtious. They were honest and upfront about the car we purchased. They didn't try to swindle us into a purchase that we weren' The salesmen were very curtious. They were honest and upfront about the car we purchased. They didn't try to swindle us into a purchase that we weren't able to afford like other dealerships. We got chocolates after our purchase and get Christmas/birthday cards as well. Would highly recommend this dealership to all our friends and family. More
by Steve Bast
Employees Worked With
Sean Weckerly
March 20, 2017
I wish other dealerships in Madison were as good as Zimbrick We bought a pre-owned Volvo from Jenny 4 years ago and when it came time to start looking for our next car she was the first person I spoke to. She h We bought a pre-owned Volvo from Jenny 4 years ago and when it came time to start looking for our next car she was the first person I spoke to. She has been a great resource navigating the search for the perfect car. More
by P.R.
Employees Worked With
Jenny McAdow, Kevin Richter
March 20, 2017
Mike Christian It was a pure pleasure working with Mike Christian in June of 2016 when buying my X1. He was sincere, knowledgeable and really felt he had my best int It was a pure pleasure working with Mike Christian in June of 2016 when buying my X1. He was sincere, knowledgeable and really felt he had my best interests at heart. He was totally customer focused and I felt no pressure at all to buy. Mike was personable and we discussed at length other interesting topics in addition to me visiting this dealership to check out their BMW SUVs. I would encourage anyone interested in buying a car at Zimbrick to work with Mike. I can honestly say this was the best car buying experience I've ever had. First-class; top-notch. More
by charles.holzinger
Employees Worked With
Michael Christian
February 01, 2017
Unhappy Customer My husband and I bought a used BMW back in September 2016. From our experience we will never buy a BMW or purchase from Zimbrick again. We have now so My husband and I bought a used BMW back in September 2016. From our experience we will never buy a BMW or purchase from Zimbrick again. We have now sold the BMW and purchased a new veichle at a different dealership. From our experience shopping around for a new veichle this past January we realized our entire experience from Zimbrick BMW was below average since day one. More
by Emily
Employees Worked With
Sean, Kevin, Andy
January 06, 2017
Happy with the place and cars Leased a couple cars, an X1 of the lot, and a 340I x I had to order out with the stuff I wanted. The process and Sean, the salesperson were very agre Leased a couple cars, an X1 of the lot, and a 340I x I had to order out with the stuff I wanted. The process and Sean, the salesperson were very agreeable, and with the research I did, I thought the price was fair and competitive. Both cars are very nice, and we're completely happy with them so far. We've only used the service department for minor stuff, but what we needed was done quickly and right. Since warranty and maintenance are covered for the life of the lease, and they want us back for fresh ones when it expires, I don't expect any hassles. The service area is out in the middle of the showroom, if that makes a difference, and for the price of the cars they could have a little better class of drinks and snacks, but Audi, Mercedes and Porsche are right across the street, so if you're stuck on a long service wait, you can wander over and see what they have. BMW logo paraphernalia is a rip, but if you're into that kind of flash, you probably don't care More
by Mike
Employees Worked With
Sean the salesperson, and Justin who familiarizes you with car. Both very good.
October 10, 2016
Bad Buyer Experience I recently moved to Madison and have bought over 10 BMWs most from the Springfield, IL dealership. When I was younger the 3 series, over the last 10 y I recently moved to Madison and have bought over 10 BMWs most from the Springfield, IL dealership. When I was younger the 3 series, over the last 10 years the 5 series. I planned to move this year to the 7 series. Being retired military I usually go through USAA. This dealership is a USAA certified dealer. I searched the Internet and researched the car. I made an appointment through the Internet contact. When I showed up Mike had another customer. I checked out the car and got some help with the technology but Mike was never available he took another customer even though I was waiting. I took the car for an overnight test drive. I called Mike before I returned to the dealership. I had left my car to be appraised nothing had been done. No contact with anyone other than Mike. When I came in he appeared put off and treated me like a grade schooler. Needless to say the interacting was terrible. Several friends have had similar experiences at this dealership. You would expect buying a 120k car would up the game. What a terrible experience. No I did not buy the car. More
by 750 buyer
Employees Worked With
Mike Christian, Julianna (she was pleasant)
