BMW of Macon - Service Center

Outstanding The service was quick efficient and the service agent was friendly, informative and personable. Great visit! Plan to return on next service check. Exc The service was quick efficient and the service agent was friendly, informative and personable. Great visit! Plan to return on next service check. Excellent service! More

Great Service I am so incredibly grateful for the prompt and wonderful service I always receive at BMW of Macon. The quality of their services is top-notch delivere I am so incredibly grateful for the prompt and wonderful service I always receive at BMW of Macon. The quality of their services is top-notch delivered with warm and friendly customer service. I simply love getting my vehicle serviced here! :) More

Routine service. Oil change etc Absolutely no problems. In and out . Loaner car was great...everyone helpful and friendly .love having car washed ... nice and clean..appreciate the Absolutely no problems. In and out . Loaner car was great...everyone helpful and friendly .love having car washed ... nice and clean..appreciate the call weeks before to schedule appointment More

Service and touch up spot on hood. Service is fine as far as I can tell. There seems to be a lack on communication as the touch up was not done at time call was made to deliver car. How Service is fine as far as I can tell. There seems to be a lack on communication as the touch up was not done at time call was made to deliver car. However, the spot looks worse now than before you worked on it. I was told Travis, a professional body man, would do the touch up. Either he is not very good at his profession or he is not the party who did this job. Were you people pleased with the way it turned out? Who examined the hood after being finished. More

professional, courteous, all issues addressed properly I was dealt with very professionally, staff was polite, car was delivered as promised with all in warranty work performed as requested. I am always pl I was dealt with very professionally, staff was polite, car was delivered as promised with all in warranty work performed as requested. I am always pleased with Macon BMW. More

Helpful and accomodating They were able to get my car in for service on short notice and provide transportation to nearby restaurant where my wife and I could eat while waitin They were able to get my car in for service on short notice and provide transportation to nearby restaurant where my wife and I could eat while waiting for the service to be completed. The car was washed and looked like new driving off the lot. More

Service visit Was told at a previous dealership that my warranty was no longer active. Was able to get them to find my cpo warranty and help me get a difficult prob Was told at a previous dealership that my warranty was no longer active. Was able to get them to find my cpo warranty and help me get a difficult problem fixed. Great service! Only wish was to have a car available while mine was not working properly. More

10,000 mile service experience was excellent I had a 10,000 mile service performed on my 240i at BMW of Macon and the experience was excellent. The service manager was very professional and nice; I had a 10,000 mile service performed on my 240i at BMW of Macon and the experience was excellent. The service manager was very professional and nice; the waiting area was perfect -- comfortable chairs and a workbench with outlets where I was able to get work done. It is clean (which is a huge plus) and they had complimentary coffee, soda, and water. Nothing to complain about! Mac Angley was my service agent and he was great and the new service manager, Dave Reiff was very friendly - he made a point to introduce himself. More