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BMW of Macon
Macon, GA
828 Reviews
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Showing 828 reviews
June 01, 2018
Awesome customer service My experience with service is always pleasant when I have Shelley. I've always been taken care of either in Sales or the Service Departments. My experience with service is always pleasant when I have Shelley. I've always been taken care of either in Sales or the Service Departments. More
by DWKING1
Verified CustomerEmployees Worked With
Shelley Black
June 01, 2018
Excellent Provide excellent service, friendly, attentive, return phone calls quickly. Provided transportation. Representative come up immediately to see how he Provide excellent service, friendly, attentive, return phone calls quickly. Provided transportation. Representative come up immediately to see how he may assist you. Check the system to see what services is needed. I was in for tires. Very good customer services. More
by FOWLERDN5
Employees Worked With
Elizabeth Rawlins, Kayla Monroe
May 31, 2018
routine service A routine service and oil change for my 2016 328i. Very well handled overall. Out in under two hours with all work done well. My not wish is that i A routine service and oil change for my 2016 328i. Very well handled overall. Out in under two hours with all work done well. My not wish is that if they are going to vacuum the floor and clean the outside, would it hurt to run a dust cloth over the info screen and console? More
by FAMDOC69
Employees Worked With
Shelley Black
May 30, 2018
In for service of x3 out with new 230i convertible My husband and I were having our x3 serviced at BMW of Macon. I was really drawn to the white 230i convertible with red interior in the showroom. Whil My husband and I were having our x3 serviced at BMW of Macon. I was really drawn to the white 230i convertible with red interior in the showroom. While in the waiting area, Fabian Blake spoke to us. After a little small talk, he gave us card. That was on a Friday. I called Fabian on the following Tuesday and expressed my interest in trading my x3 in on the new 230i convertible. Long story short, Fabian took good care of us. I am now the owner of the white x230i convertible with red interior. Thanks to my husband, Paul Salter and to Fabian Blake. Did I say that it's fully loaded. It does EVERYTHING; park assist, you name it. I also got the black leather BMW tote for my laptop :). This was a very pleasant experience. Thanks Fabian and BMW of Macon. #FABIANBLAKEISAROCKSTAR More
by GLINSALTER
Employees Worked With
Fabian Blake
May 30, 2018
service Service dept was able to bring me my car to me, which was excellent. Staff very friendly and attentive and worked promptly. Loaner car was appreciated Service dept was able to bring me my car to me, which was excellent. Staff very friendly and attentive and worked promptly. Loaner car was appreciated. More
by SYLVIA_TURULLOLS
Employees Worked With
Elizabeth
May 30, 2018
Service I n just a few words they are always dependable and loyal to their customer’s especially my agent (Shelly ) I think that she goes the extra mile to I n just a few words they are always dependable and loyal to their customer’s especially my agent (Shelly ) I think that she goes the extra mile to keep her clientele Happy if’ it’s at all possible More
by EMERALDCLASSIC
Employees Worked With
Vanessa Stubbs, Shelley Black, Andrew Martens, Lindsay Segars
May 30, 2018
Best Dealer and Service Center Liz is the best, nice, friendly and very professional. Always a pleasure to see her. Talked to Tony for first time and he was nice and very helpful. Liz is the best, nice, friendly and very professional. Always a pleasure to see her. Talked to Tony for first time and he was nice and very helpful. More
by swchapman
Employees Worked With
Liz Rawlins and Tony Shoaf
May 28, 2018
Appreciative Encountered a situation as a result of inclement weather. Once I Informed the dealership, they did not hesitate to set me up for success. I responded Encountered a situation as a result of inclement weather. Once I Informed the dealership, they did not hesitate to set me up for success. I responded to the appointment as instructed. Within a few days, the problem was solved. Customer service is key, for me. This Veteran appreciates the service that was given. I Proudly Served And so did the Dealership. How Apropos. Thanks BMW OF MACON GA. More
by KEYWEST823
Employees Worked With
Elizabeth, Andrew
May 28, 2018
Excellence Even though I was late, I was still able to get my car serviced. It was not a long wait while my car was being serviced. I was told about other work Even though I was late, I was still able to get my car serviced. It was not a long wait while my car was being serviced. I was told about other work needed for my car. I think it called the shade which was damaged in my car. The part was expensive so I decided not to replace it. The service guy took the part down for me. He was helpful and very courteous. More
by SHEILARAINES1967
Employees Worked With
Omar Saleh, Curtis Harris
May 28, 2018
Professional service. The technicians are very thorough they really take pride in servicing your vehicle. Jeffery was nice and courteous and Liz is always nice and informat The technicians are very thorough they really take pride in servicing your vehicle. Jeffery was nice and courteous and Liz is always nice and informative. More
by JEFFDANIELS131
Employees Worked With
Jeffery, and Liz
