BMW of Macon

Great service from start to finish Called on Tuesday to schedule service. Talked to Liz and told her service alert was only for a brake fluid service. She scheduled me for Thursday and Called on Tuesday to schedule service. Talked to Liz and told her service alert was only for a brake fluid service. She scheduled me for Thursday and arranged for pick up at our house. She called to let us know they were on their way. She called to give me an update on the service and recommend tire rotation. I agreed. She called to let me know service was complete and the driver was on his way. From start to finish everything was handled very professionally and efficiently. I also want to commend whoever cleaned the car. They even cleaned our weather tech mats and the car looked great. More

Too long for warranty work. 3 hours to replace an airbag under warranty. I realize that this is not a money maker to do warranty work,but it is not my fault or caused by me. Appo 3 hours to replace an airbag under warranty. I realize that this is not a money maker to do warranty work,but it is not my fault or caused by me. Appointment was at nine, after midday before the car was returned to me with work completed. I enjoyed working with Elizabeth as she is always pleasant and takes care of my needs. I have other comments but they are not relevant it would appear from walking the car lot. More

Very pleased Very courteous and considerate of our time limit for servicing. Even worked in washing our car for us! Did not receive unexpected charges thsnwhat we Very courteous and considerate of our time limit for servicing. Even worked in washing our car for us! Did not receive unexpected charges thsnwhat we were told to expect. More

Very well taken care of. Everything I needed done was taken care of and was done within a timely manner.. all employees that I had to deal with were very nice and considerate Everything I needed done was taken care of and was done within a timely manner.. all employees that I had to deal with were very nice and considerate of my needs. More

Minor service required BMW of Macon Is a top notch organization. Although I have just bought a home in Atlanta I will always deal with this organization. Not only do they c BMW of Macon Is a top notch organization. Although I have just bought a home in Atlanta I will always deal with this organization. Not only do they come and pick up my car and bring it back to me. They go out of their way to explain everything to me. I really appreciated the staff and the service. From Sales to Service, the experience as always been enjoyable and professional. More

Great Shelly was very professional she made sure I got to work on time and kept me informed about my vehicle and when it was finished I'd my vehicle deliver Shelly was very professional she made sure I got to work on time and kept me informed about my vehicle and when it was finished I'd my vehicle delivered to my job shelly is a wonderful person and a great part of your service team More

Great service on my car Prompt scheduling, a loaner car is available, notification of services needed. My car is washed prior to me receiving it back. Convenient payment opti Prompt scheduling, a loaner car is available, notification of services needed. My car is washed prior to me receiving it back. Convenient payment option for service provided, friendly staff. More

Bmw x6 Great and professional service. Shelly is good at what she does. Dealership loaned me a nice quality BMW vehicle during my service. Thanks Bmw of Mac Great and professional service. Shelly is good at what she does. Dealership loaned me a nice quality BMW vehicle during my service. Thanks Bmw of Macon. More

Successful experience The BMW representative recognized the probable cause for the problems with my air conditioner after hearing the details. He estimated the time it woul The BMW representative recognized the probable cause for the problems with my air conditioner after hearing the details. He estimated the time it would take to fix the problems, and the service department met that timespan. Everyone was very friendly and interested in saying hello. I had to bring my poodle with me because I had been on a visit with grandchildren. All the employees were so sweet to him and shared stories about their pets. Everyone seemed to be caring and sincerely interested in my situation. More