BMW of Macon

Good service I visited this center for the first time to complete a 15k mile 4-wheel Alignment on my 2017 540i. The center was clean and the service was efficient I visited this center for the first time to complete a 15k mile 4-wheel Alignment on my 2017 540i. The center was clean and the service was efficient. To my surprise they also completed my upcoming oil change as a courtesy due to my advanced driving habits and mileage. I did not meet my advisor until the end of this transaction to pay my bill, which I thought was a bit strange. A separate young lady checked me in and had me complete name and address info from the lobby. The price was also a bit more than other dealers in the metro Atlanta market where I live. Overall, The service was good and I will visit This dealer again. More

Service The staff is great and very accommodating. They are all willing yo work with you the best that they can. They do nit want to see the customer dissat The staff is great and very accommodating. They are all willing yo work with you the best that they can. They do nit want to see the customer dissatisfied. More

Liz is fantastic!! From the minute you drive in the service area, there are at least two people to greet you, the take over from there. The waiting area is super nice. From the minute you drive in the service area, there are at least two people to greet you, the take over from there. The waiting area is super nice. I took the car over to the shopping center. Called for a pickup; they were right there. Just a great experience!! More

other than time lost, everyone was great. The staff were attentive and kept me up to date on the work status. There were goodies and coffee available for all folks waiting on the cars which w The staff were attentive and kept me up to date on the work status. There were goodies and coffee available for all folks waiting on the cars which was a nice touch. All together, There was nothing to complain about. I thought the sales staff could have been more engaging. It took them around an hour or so before they paid attention to saying hello. They were good to each other which was good to see. I would have explored upgrading to a 4 series if they had engaged me. The service gal was interested in my next car or sale for you. very intuitive. Gary More

Tail light repair Great service, respected my time and helpful. Shelley was my contact and she was always helpful and responsive. I dropped it off and had a ride wait Great service, respected my time and helpful. Shelley was my contact and she was always helpful and responsive. I dropped it off and had a ride waiting but they offered transport More

Great It was a great experience... Anthony was very helpful in helping me the decision on my purchase. He is a awesome sales person. He was very sincere on It was a great experience... Anthony was very helpful in helping me the decision on my purchase. He is a awesome sales person. He was very sincere on making sure I was comfortable. He answers all my questions below and after the purchase. Just a great guy. Also the guy that delivered my car Majors. He was amazing as well. He showed all around the car. Overall great experience. More

Excellent service My technician communicated with me about service beyond the initial evaluation. No work was done without prior approval and service was done in a tim My technician communicated with me about service beyond the initial evaluation. No work was done without prior approval and service was done in a timely way. A very satisfied vistomer. More

Great Service My service representative did an outstanding job and service on my car was great. On so my car was wash and vacuum. Car look great after wash. My service representative did an outstanding job and service on my car was great. On so my car was wash and vacuum. Car look great after wash. More

Came in for service Shelley was very nice I give my rating on the way I was taking care of my BMW is used but she made me feel it was a good as a brand new one I give my rating on the way I was taking care of my BMW is used but she made me feel it was a good as a brand new one More