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BMW of Macon

Macon, GA

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828 Reviews

4785 Riverside Dr

Macon, GA

31210

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Showing 828 reviews

July 01, 2018

Got a vehicle that wasn’t ready for sale Should have gotten another Audi. Quality so far and sales staff uneducated . Google knew more. Car had to be returned 3 days later to get what I paid More

by amgkaufmann13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Diaz, Tyler Hill
June 30, 2018

EASY TO DO BUSINESS , KEPT ME UPDATED, REASONABLY PRICED, FIXED RIGHT THE FIRST TIME, BILL WAS LESS THAN ESTIMATE.PICK UP WAS EASY AND VEHICLE WAS CLEANED More

by TERRILL.HEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Monroe
June 30, 2018

Professional Ramsey did a great job. He listened to my needs and found the right car for me. The Staff was very Knowledgable and Friendly. Ramsey followed up afte More

by lesandthelegend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramsey
June 29, 2018

Warranty Service I have bought four BMWs from BMW of Macon. A pleasure to work both with Omar Saleh and Shelley Black to get this done. Very quick, efficient, and the More

by edward_rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Saleh, Shelley Black
Jun 29, 2018 -

BMW of Macon responded

Thanks for your kind words, Scott Smith g-m bmw of macon

June 28, 2018

Totally satisfactory I have purchased three autos through BMW of Macon. The personnel have always been cooperative and helpful. I have been entirely satisfied with the s More

by WILPLATT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Finance, Jason Diaz, Phillip Dean
Jun 29, 2018 -

BMW of Macon responded

Thanks for the kind words! Phil dean

June 28, 2018

Phil Dean was fantastic...I only deal with Phil This is the 3rd BMW I have purchased from BMW of Macon. The last 2 cars I purchased, Phil Dean was my man. Phil is a pleasure to work with. Thanks More

by jim.dutcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Dean, ANTHONY LOTARDO
Jun 29, 2018 -

BMW of Macon responded

Thanks for the kind words! Phil Dean

June 27, 2018

Great The service is great, and your people are nice and friendly. I also like the waiting area where I was able to get a snack before I was dropped off to More

by mdbrooks101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Monroe
June 26, 2018

Awesome service Great service from BMW of Macon service department. They were informative and honest. Three thumbs up to the teams of professionals and the tech. Grea More

by STEWART526431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Black, Elizabeth Rawlins
June 26, 2018

Professional and Fair Shelley was very professional and kept me informed through the entire service process about my options. She was also very helpful while working with More

by audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Black
June 26, 2018

Great Customer Service! Very friendly and helpful! Everyone I encountered were truly professional! The Service Department set the bar for how Customer Service should be deliv More

by FCSTEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Wyrick, Elizabeth Rawlins
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