BMW of Macon
Macon, GA
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Macons finest Great cars......great deal...great sales team.....havent had any service yet but expect great things. Looking forward to a lasting relationship with M Great cars......great deal...great sales team.....havent had any service yet but expect great things. Looking forward to a lasting relationship with Macon BMW. More
treated I was treated with respect and I was informed out the way of what was going on with my car and I feel Confident that they gave me the proper tools an I was treated with respect and I was informed out the way of what was going on with my car and I feel Confident that they gave me the proper tools and proper intimation to know my car More
Horrible. Pushy This place said right words. Oh so friendly. Yet they pushy. Ready to get me into this truck. Then i learned why....it cause it have transmission issu This place said right words. Oh so friendly. Yet they pushy. Ready to get me into this truck. Then i learned why....it cause it have transmission issues. I so glad they not send the paper my bank ask for. Well they sentbit but they marked my name out so my bank asked for another. They let me leave and not send. Thankful no money sent. I returned truck same day. I Will never buy from them again. More
Excellent salesman “ Curtis” I recently purchased a 2018 x3 from this dealership and had the pleasure of dealing with Curtis. He was such a pleasure to work with! If you want an h I recently purchased a 2018 x3 from this dealership and had the pleasure of dealing with Curtis. He was such a pleasure to work with! If you want an honest salesman go see Curtis! I would also like to add Shelley in the service department could not be any better. She is the reason I keep coming back to BMW of Macon!! More
19 Year Loyal Customer Shelley Black is an exceptional service advisor. I have been a loyal customer since 1999 and Shelly makes sure she makes me feel valued. My technician Shelley Black is an exceptional service advisor. I have been a loyal customer since 1999 and Shelly makes sure she makes me feel valued. My technician, James is very honest about issues he identifies during my vehicle inspection and services. He does an exceptional job making sure my car is performing at a maximum level. I continue to buy cars from BMW of Macon because I know the service department will provide first class service. Jeffery Jackson makes sure my car is delivered back to me with a showroom appearance. He is consistently professional and makes sure he provides exemplary customer service. More
Luxurious The people were all super friendly! The waiting area was clean and comfortable! The drinks/snacks were a nice surprise for my first time having my car The people were all super friendly! The waiting area was clean and comfortable! The drinks/snacks were a nice surprise for my first time having my car serviced at BMW of Macon! The only thing that I didn’t like was the station that the TV was set, but that’s a minor thing. More
Poor follow up In 18 months, I’ve taken my car in 3 times. Each time issues remained unresolved and the service department was to call me back with more information, In 18 months, I’ve taken my car in 3 times. Each time issues remained unresolved and the service department was to call me back with more information, status of ordered parts or decision of how they were going to resolve paint peeling. It’s now been a week since I was there, I left a message 3 business days ago and not a single response. Every time it has been the same lack of follow ups and clearly no value of me or my time. My initial sales experience was also poor and as soon as I’m able to sell my 750LI, I will never step foot on this location again. More
Extremely Professional. Superior service and very professional. Offered money saving options and discounts. Prompt and courteous service by all involved in the process. Ended Superior service and very professional. Offered money saving options and discounts. Prompt and courteous service by all involved in the process. Ended up with a great car at a great price. More
Painless and More than I expected I was intimidated by the name BMW because that's out of my league, but they had cars for all budgets. They gave service like I was buying top of the l I was intimidated by the name BMW because that's out of my league, but they had cars for all budgets. They gave service like I was buying top of the line 2019 car. My used car was more than what I expected to purchase. Anthony was so professional,patient and had true compassion to meet my needs and concerns. I left feeling confident I made the right choice and felt like I was a Queen being served by this Great Dealership! More
It was a great experience This was my first experience at a dealership and I have to say that it was a positive one at best. The salesman I worked with, Yassar Abdou, was extre This was my first experience at a dealership and I have to say that it was a positive one at best. The salesman I worked with, Yassar Abdou, was extremely professional and honest; and he was very helpful in my car buying experience. The car I bought was almost immaculate as if it were brand new and I love it. More