BMW of Macon

COMPLETELY DISAPPOINTED Even though I ended up with the car I wanted, the process was a horrible experience.I was lied to on more than one occasion. Even though I ended up with the car I wanted, the process was a horrible experience.I was lied to on more than one occasion. More

No response to questions I was quoted $120 for an oil change. Had to pick up the car after the service department was closed. Invoice for $136. Made two phone calls and email I was quoted $120 for an oil change. Had to pick up the car after the service department was closed. Invoice for $136. Made two phone calls and email with no response other than it would have to be forwarded on for someone else to handle. Still no response over a week later. Glad that I moved and won’t have to go there again. More

Fantastic Customer Service Experience! Fantastic experience! The staff was very professional and courteous - they kept me informed of repair status along the way. We were pleased with the Fantastic experience! The staff was very professional and courteous - they kept me informed of repair status along the way. We were pleased with the workmanship of repairs! I recommend the service department for BMW of Macon to anyone in need of servicing. More

Great Service U always enjoy going to this Dealership for Service. I really wish they had gotten my email address correct the first time i came in. There were pro U always enjoy going to this Dealership for Service. I really wish they had gotten my email address correct the first time i came in. There were probably a lot of discounts i missed out on. I m just so glad they got it correct the last time. This is the only BMW dealer I use and will continue to only use them. I may have worked with others at the dealership I wish they all had pictures like Miss Rawlins does. The last person I worked with walked me to the car and opened my door and made sure all the work was done great. Top quality service at BMW, You pay for what you get which is what I live by. More

Starter Went Out Always awesome to work with... I’ve been coming here for all of my service needs and it has always been a great experience! It’s a pleasure to work wi Always awesome to work with... I’ve been coming here for all of my service needs and it has always been a great experience! It’s a pleasure to work with Shelley 👍 More

Service Car needed to get serviced so I took it to the dealership and also had a few issues which got resolved as well. Nice service Car needed to get serviced so I took it to the dealership and also had a few issues which got resolved as well. Nice service More

Pick up and maintenance with a wash and gas...superb! Scheduled pickup and maintenance and it was a done deal! Car picked up, fixed, washed, gassed and back in time for wife to drive home from work. All I Scheduled pickup and maintenance and it was a done deal! Car picked up, fixed, washed, gassed and back in time for wife to drive home from work. All I can say is awesome job and superb customer service! More

Service Team Works Well Together I had no problem talking with anybody. They worked together quite well. They had a loaner ready for us when we arrived and told us to take our time ge I had no problem talking with anybody. They worked together quite well. They had a loaner ready for us when we arrived and told us to take our time getting back. More

540i purchase From the greeting in the parking lot to the thank you for you business everyone was friendly and helpful. A very pleasant car buying experience From the greeting in the parking lot to the thank you for you business everyone was friendly and helpful. A very pleasant car buying experience More