BMW of Macon

Above and beyond Curtis went to bat for the deal I wanted. I feel like he really wanted me to have the car I wanted, and wasn't just concerned about "just another s Curtis went to bat for the deal I wanted. I feel like he really wanted me to have the car I wanted, and wasn't just concerned about "just another sale". This is the reason I continue to do business with BMW of Macon. More

On schedule and professional Everyone was friendly and polite. The work was done as advertised to include the advertised amount of time it would take. Shuttle service was excepti Everyone was friendly and polite. The work was done as advertised to include the advertised amount of time it would take. Shuttle service was exceptional in both comfort and convenience. More

A great atmosphere to be around. I love bringing my X3 because the service and client advisors are all very good to me and everyone is very professional. I trust their work and would I love bringing my X3 because the service and client advisors are all very good to me and everyone is very professional. I trust their work and would recommend both family and friends to bring there BMWs here More

What's going on When I took my car to this dealer ship, my car was operating find, when they completed the service I notice a yellow triangle light on and I told the When I took my car to this dealer ship, my car was operating find, when they completed the service I notice a yellow triangle light on and I told the service representative and she requested a technical personal to look at it. His answer was to drive the car and the light will go out. Three days later a heavy metal piece fell from under the car and the car also was shaking so bad l was afraid to drive it. When I took it there the car was running find? ??????????????????????????????????????????? I can't remember the Tech guys name. More

Customer Service The service received was excellent. This is reflective of their leadership. Thanks again for another wonderful experience. Thanks to each one of y The service received was excellent. This is reflective of their leadership. Thanks again for another wonderful experience. Thanks to each one of you for your help. More

Nav system reset My NAV system reset and became non-functioning. When I called the dealership they said it would be a week minimum before they had a rental available. My NAV system reset and became non-functioning. When I called the dealership they said it would be a week minimum before they had a rental available. When I expressed my disappointment they said let us work on it. They called me back a little while later and arranged to drop a loaner off to me and pick up my vehicle until it was fixed. They fixed it in two business days and returned it to me at work. Amazing customer service!! More

Friendly good work try to make sure everything ok.i would like to continue to return for the next service very good dealer will come back good work try to make sure everything ok.i would like to continue to return for the next service very good dealer will come back More

Great buying experience! Everyone at BMW of Macon were awesome. My sales agent, Ramsey and the finance officer, Michael did a great job of getting me through the process quick Everyone at BMW of Macon were awesome. My sales agent, Ramsey and the finance officer, Michael did a great job of getting me through the process quickly. More

Starter fails to engage at startup. I contacted Ms. Shelley Black, BMW Of Macon, concerning the problem I was having my Vehicle. She asked me to bring the Car in. Ms. Black kept me info I contacted Ms. Shelley Black, BMW Of Macon, concerning the problem I was having my Vehicle. She asked me to bring the Car in. Ms. Black kept me informed of the problems encountered and progress being made from beginning to end. Outstanding young Lady to work with. I am 100% satisfied. Excellent Job. James Hussey More

excellent staff and quick service excellent staff, I had a recall and brought the car in for service and I had a good experience with the time it took the car to be fixed. excellent staff, I had a recall and brought the car in for service and I had a good experience with the time it took the car to be fixed. More