Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Macon
Macon, GA
828 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at BMW of Macon. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new BMW models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and BMW lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and BMW parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on BMW of Macon to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 4785 Riverside Macon, Georgia, and a short drive away from Milledgeville, Forsyth, Warner Robins and Perry GA, and look forward to seeing you!
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 828 reviews
November 14, 2019
Routine service. Oil change etc Absolutely no problems. In and out . Loaner car was great...everyone helpful and friendly .love having car washed ... nice and clean..appreciate the Absolutely no problems. In and out . Loaner car was great...everyone helpful and friendly .love having car washed ... nice and clean..appreciate the call weeks before to schedule appointment More
by CSBUNN
Verified CustomerEmployees Worked With
Kayla Monroe, sheila meadows
November 13, 2019
Good, but a little disappointing We were greeted by our Client Advisor (Mercedes Shannon). She was extremely pleasant to work with and she did everything in here power to accommodate We were greeted by our Client Advisor (Mercedes Shannon). She was extremely pleasant to work with and she did everything in here power to accommodate our desires. We then met Mike the finance manager. He was also very pleasant to work with. There were a few concerns though. When we got home I noticed there is a balloon payment due at the end of the loan. The balloon payment was never mentioned or explained to my wife and I. It was explained the following Monday, by Mike, when I called with my concern/question. The other concern was the cleanliness of the vehicle. The windows were very dirty on the inside and when I vacuumed the floors, the floor mates were placed in the vehicle on top of dirty floors. Additionally; we arrived at approximately 1:30 and did not depart until the dealership was closed for approximately 45 minutes and we did not receive any of the signed documents. Kwame Poku (Lead Product Specialist) was outstanding, he stayed well after closing to explain all functions of our new vehicle. We love our 2020 X5. Thanks, Bob Walker More
by Bob Walker
Employees Worked With
Mercedes Shannon (Client Advisor), Mike (Finance Manager) and Kwame Poku Jr (Lead Product Specialist)
November 13, 2019
Service and touch up spot on hood. Service is fine as far as I can tell. There seems to be a lack on communication as the touch up was not done at time call was made to deliver car. How Service is fine as far as I can tell. There seems to be a lack on communication as the touch up was not done at time call was made to deliver car. However, the spot looks worse now than before you worked on it. I was told Travis, a professional body man, would do the touch up. Either he is not very good at his profession or he is not the party who did this job. Were you people pleased with the way it turned out? Who examined the hood after being finished. More
by jhh273jr
Employees Worked With
I do not know the employees
November 08, 2019
professional, courteous, all issues addressed properly I was dealt with very professionally, staff was polite, car was delivered as promised with all in warranty work performed as requested. I am always pl I was dealt with very professionally, staff was polite, car was delivered as promised with all in warranty work performed as requested. I am always pleased with Macon BMW. More
by ELYNNTV
Employees Worked With
Kayla Monroe, sheila meadows
November 06, 2019
Helpful and accomodating They were able to get my car in for service on short notice and provide transportation to nearby restaurant where my wife and I could eat while waitin They were able to get my car in for service on short notice and provide transportation to nearby restaurant where my wife and I could eat while waiting for the service to be completed. The car was washed and looked like new driving off the lot. More
by HARRY-COOK
Employees Worked With
Mac ?, sheila meadows
November 06, 2019
Service visit Was told at a previous dealership that my warranty was no longer active. Was able to get them to find my cpo warranty and help me get a difficult prob Was told at a previous dealership that my warranty was no longer active. Was able to get them to find my cpo warranty and help me get a difficult problem fixed. Great service! Only wish was to have a car available while mine was not working properly. More
by MRRSH7
Employees Worked With
Lindsey
November 05, 2019
Shop with Devin Jones Curtis Harris’s customer service needs improvement. I’ve personally never been disrespected and belittled until I encountered him. He knew nothing abo Curtis Harris’s customer service needs improvement. I’ve personally never been disrespected and belittled until I encountered him. He knew nothing about my background, financial situation or even my name and approached me like I was unworthy. Approached me like I basically couldn’t afford to buy from a BMW dealership. Was approached about his representation by my sales rep and still didn’t bother to apologize to customer. Completely unsatisfying. Customer service is important. Customers should be treated the same, perception is far from reality and his attitude and way he presents himself shows complete neglect of the golden rule. On a better note, I was still able to conduct business professionally through Devin Jones. Young man was very professional and I can definitely see going far as a car salesman. Even though he’s a newer salesman, he made sure my questions and concerns were answered and any discrepancies were taken care of. I rate Devin Jones A+ and 5 stars in my review. More
by Walter Raynor
Employees Worked With
Devin Jones , Jason Diaz, Curtis Harris
November 04, 2019
Sales associate rude and not eager to help after the sa Purchased car online had delivered (Second in 3 months) Realized when car arrived it didn't have floor mats and key fob didn't work. When contacted s Purchased car online had delivered (Second in 3 months) Realized when car arrived it didn't have floor mats and key fob didn't work. When contacted sales associate we bought from he said there was nothing he could do to help. That he had done all he could and was done. More
by aybaskin
Employees Worked With
Curtis Harris
November 04, 2019
Outstanding by far the best buying experience any where around- great people, comfortable setting and excellent efficiency in their processes and systems! i hig by far the best buying experience any where around- great people, comfortable setting and excellent efficiency in their processes and systems! i highly recommend this store to everyone. More
by JCLURE9
Employees Worked With
Omar Saleh, ANTHONY LOTARDO
November 02, 2019
10,000 mile service experience was excellent I had a 10,000 mile service performed on my 240i at BMW of Macon and the experience was excellent. The service manager was very professional and nice; I had a 10,000 mile service performed on my 240i at BMW of Macon and the experience was excellent. The service manager was very professional and nice; the waiting area was perfect -- comfortable chairs and a workbench with outlets where I was able to get work done. It is clean (which is a huge plus) and they had complimentary coffee, soda, and water. Nothing to complain about! Mac Angley was my service agent and he was great and the new service manager, Dave Reiff was very friendly - he made a point to introduce himself. More
by SKYCAT
Employees Worked With
Mac Angley, Kayla Monroe, sheila meadows, DAVE REIFF
