BMW of Loveland
Loveland, CO
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Matt Bailey and Kim Ketallaper: Matt explained all the Matt Bailey and Kim Ketallaper: Matt explained all the details of the 2007 Honda. He went with us on the demonstration drive. He was professional, Matt Bailey and Kim Ketallaper: Matt explained all the details of the 2007 Honda. He went with us on the demonstration drive. He was professional, friendly and most of all, he did not pressure us in any way. We would definitely recommend him to our friends. Kim helped us with the financial aspect of the transaction. She spent time with us explaining all that was involved. She actually treated us to lunch because of our extended wait to see her. Kim was very knowledgeable and friendly. They both made our first experience with COS very satisfactory. Because of them, we would certainly recommend COS to others. More
The sales staff was professional & attentive to our wishes. Kim was helpful & accommodating, but not pushy. I ended up with the car I wanted at a very competitive price. wishes. Kim was helpful & accommodating, but not pushy. I ended up with the car I wanted at a very competitive price. More
My Partner and I made the drive to Loveland to check out the BMW X5, Zach Gurley patiently assisted us and walked us through options to purchase or lease a diesel model. He was friendly and not the least bi the BMW X5, Zach Gurley patiently assisted us and walked us through options to purchase or lease a diesel model. He was friendly and not the least bit pushy, he gave us time to think of our options. After doing our research we didn't end up purchasing a BMW after all and stuck with the premium cars we currently own. I would recommend CO's BMW and Zach Gurley to anyone looking for a new BMW. As I said, we did enjoy our experience but didn't feel as if the X5 was exactly the right car for us. Thanks anyway for your help Zach! More
The wife and I were extremely fortunate in having Kim Calaway as our sales person. Kim is not only a very pleasant sales person to deal with but at the same time not a high pressure salesperson which we Calaway as our sales person. Kim is not only a very pleasant sales person to deal with but at the same time not a high pressure salesperson which we are strongly opposed to. We are fully qualified to make a decision and only need the facts from Kim to decide. In that regard, she knows the product and can convey the information with no difficulty. Furthermore, if she does not feel qualified in answering a particular question, she will search out the information from others. More
Kim was an excellent salesperson to work with. She was very nice, very helpful, and did not apply pressure. We were looking to buy, but the funds were not immediately available. They made sure we were a very nice, very helpful, and did not apply pressure. We were looking to buy, but the funds were not immediately available. They made sure we were able to drive out of the dealership with our brand new 328xi that day. More
The dealership was very friendly and did everything in a timely manner. Our sales woman was Kimberlee Calaway and she did a great job helping me find what I wanted and getting everything to a reasonable pri timely manner. Our sales woman was Kimberlee Calaway and she did a great job helping me find what I wanted and getting everything to a reasonable price. I would definitely recommend going to Co's if you are looking for a car and if you do ask for Kimberlee. She will definitely get you what you want. More
Kim was so helpful. She made my first time car buying experience so painless, and I have shopped around. I love my new car, she has even called to make sure of that since I bought it a couple months ago. experience so painless, and I have shopped around. I love my new car, she has even called to make sure of that since I bought it a couple months ago. I'm incredibly impressed by her and CO's BMW!! More
I wad very happy with the service I received. Tom was very friendly and helpful. This was the best experience I've had with any dealership. I was never pushed into going for a different or newer vehicle. very friendly and helpful. This was the best experience I've had with any dealership. I was never pushed into going for a different or newer vehicle. I am more than satisfied with my experience. More
Matt was very friendly but the car we were looking at had a bad rattle when we drove it. As soon as we got back and told Matt about the rattle he said he would get it checked out and took it right to the sho a bad rattle when we drove it. As soon as we got back and told Matt about the rattle he said he would get it checked out and took it right to the shop. He kept us informed on what was being done to get the car in a condition we would be happy with. As soon as the car was ready for us to test drive again he gave us a call. Matt was very good at explaining things to us and was very easy to talk to and deal with. I would definitely recommend Matt and Co's BMW to anyone! More
I purchased a used Subaru Forester from Co's BMW this past week and I had a wonderful experience. I had been searching for the perfect used Subaru high and low, and after test driving fourteen cars and v past week and I had a wonderful experience. I had been searching for the perfect used Subaru high and low, and after test driving fourteen cars and visiting many dealerships, I found both the perfect car and an amazing dealership at Co's BMW. First off, I have never been to a BMW (or Mercedes, or any other high-end car) dealership before, but this one has the palpable feel of being more "higher-end" than a Honda or Chevy dealership. The salespeople were clearly not interested in pressuring you into buying any vehicle on the lot and fulfilling a commission. Everyone was very welcoming, polite, and helpful, and my boyfriend thoroughly enjoyed being able to talk "manly car talk" with a salesman about a very expensive car in the showroom. The atmosphere here is much better than most, if not all, of the car dealerships we visited. I worked with Kim, who is a very personable sales person and made the process of buying my car as easy and low stress as can be imagined. I walked into the dealership slightly jaded by previous experiences, and they worked with my (somewhat embarrassingly inexperienced) attempts at negotiating in an informative, polite, and transparent way. They answered every question I had and settled my nerves about financing. I also worked with Jeff Hayes on the final paperwork, and he also was a very professional and well-informed manager. I honestly believe I got the best deal on the best car in a 200 mile radius. I am exceedingly happy with my purchase. I give Co's BMW, and Kim Calaway especially, my very high recommendation. More