BMW of Little Rock

Excellent Service As always when I have my vehicle serviced the customer service is excellent the staff take pride in making sure the work is performed correctly and ma As always when I have my vehicle serviced the customer service is excellent the staff take pride in making sure the work is performed correctly and make you comfortable while you wait or if you need to be a ride they make sure you get to where you need to be. I really enjoy working with the staff at BMW. Thank You More

Comparison to local service providers. The service is excellent when used. Many times the local service providers are quite a bit less than what BMW provides. If more of the service jobs we The service is excellent when used. Many times the local service providers are quite a bit less than what BMW provides. If more of the service jobs were less, then I would rather have the dealership provide the maintenance. More

Dhilan takes care of my car like his own all the time. Perfect service for the price. They take care of my car like its new and always let me know if there are any issues with the service. Perfect service for the price. They take care of my car like its new and always let me know if there are any issues with the service. More

Oil gasket I was charged over $500 dollars for this service the part was $55 dollars the other $500 came from labor and my car was only in service for an hour at I was charged over $500 dollars for this service the part was $55 dollars the other $500 came from labor and my car was only in service for an hour at the most. More

Great! Very nice and professional. The service was completed in a very timely manner. I have a good experience each time. Dylan is an excellent service rep! Very nice and professional. The service was completed in a very timely manner. I have a good experience each time. Dylan is an excellent service rep! More

They do what they customer ask! They have a very clean shop they are also very courteous and punctual about getting the job done correctly the first time. If you have a newer or olde They have a very clean shop they are also very courteous and punctual about getting the job done correctly the first time. If you have a newer or older BMW and you would like to keep it performing like it did when it was new BMW of Little Rock is definitely my first choice for service. More

Excited I have owned 2 Mercedes Benz & 3 Cadillacs but this buying experience of the BMW was the best ever. Tonya Cashion was so nice & knowledgeable about a I have owned 2 Mercedes Benz & 3 Cadillacs but this buying experience of the BMW was the best ever. Tonya Cashion was so nice & knowledgeable about all areas of the BMWs. She helped some of my decisions by explaining why & why not. So excited about our new friendship with her & BMW of Little Rock. More

Out of this WORLD service!!!! I have been looking for a car for about a month. I was told by one dealership what I should get. Another dealership took their time and brushed me off I have been looking for a car for about a month. I was told by one dealership what I should get. Another dealership took their time and brushed me off. Its hard for me to come to the dealership because I work on nights. I emailed Mr. Bronson around 2am, telling him what I wanted and how long this process was. I received a call before they even opened. Mr. Bronson called me, had fantastic manners, ask me what I was looking for, what price range I wanted to be in. He assured me that I was in good hands and he would get back with me within the hour. I've heard this all before so in a way, I knew this would take a few days. He called me back the same day, got accepted, and everything else is history. He is extremely knowledgeable, polite, has manners and never once did I feel brushed off. I felt like family when I got in the dealership. I was comfortable, relaxed, and never felt judged. Everyone had a smile on their face. Ms. Cashion was fantastic as well. extremely personable, it was as if I was speaking with a friend and not someone trying to take money out of my pocket. Mr. Bronson and Ms. Cashion you are great assets to the company and I will return as long as you all are there. Thank you!! Thank you!! Thank you!! More

Great Service Worked with my warranty provider to get best results to my service issue. I was very pleased with the outcome. Angie is super representative for ser Worked with my warranty provider to get best results to my service issue. I was very pleased with the outcome. Angie is super representative for service department. More