BMW of Little Rock
Little Rock, AR
Filter Reviews by Keyword
By Type
Showing 761 reviews
Inspection They did good on the weekend, kept the agreed timetable. They were professional and courteous professional as well. We are glad we went in that day They did good on the weekend, kept the agreed timetable. They were professional and courteous professional as well. We are glad we went in that day More
Great place and friendly people! Everyone at BMW of Little Rock was very helpful and Reed was great in assisting me through the entire process from start to finish! I would definitely Everyone at BMW of Little Rock was very helpful and Reed was great in assisting me through the entire process from start to finish! I would definitely recommend! More
Awesome Experience! Our first BMW purchase and experience was made so easy and fun thanks to Reed. We love our car and will upgrade in the future. Our first BMW purchase and experience was made so easy and fun thanks to Reed. We love our car and will upgrade in the future. More
Easy, friendly fast service. The best car buying experience I ever experienced. Completely honest service at BMW. Terrance and Shawn are very knowledgeable and will make sure you The best car buying experience I ever experienced. Completely honest service at BMW. Terrance and Shawn are very knowledgeable and will make sure you are pleased. More
Do not recommend Expensive, takes a long time, don’t call to update you on your vehicle, job not thorough, either don’t notice other issues or don’t ask if you would l Expensive, takes a long time, don’t call to update you on your vehicle, job not thorough, either don’t notice other issues or don’t ask if you would like them fixed while it’s in the shop, parts never seem to be in stock, complicated processes. More
Spectacular Customer Service an absolute pleasure! Antywon was nothing short of amazing and the service was lightning fast w/ a wonderful light snack when i picked my freshly washed coupe up Antywon was nothing short of amazing and the service was lightning fast w/ a wonderful light snack when i picked my freshly washed coupe up More
damaged car Both driver side wheels have been scuffed while at the dealership I did not meet talk to the mechanic the greeters told me I need additional work tir Both driver side wheels have been scuffed while at the dealership I did not meet talk to the mechanic the greeters told me I need additional work tires alignment I do not know if the work was done i only have your word for that. More
Excellent Service!!! The young man at the service desk was friendly, courteous and well informed. Also. The service dept was prompt and did a superb job. Will be coming ba The young man at the service desk was friendly, courteous and well informed. Also. The service dept was prompt and did a superb job. Will be coming back for ALL my car needs. More
Timely and reliable. Dylan is very user friendly without being aggressive. I am a loyal BMW customer in large part because of how he takes care of me. Dylan is very user friendly without being aggressive. I am a loyal BMW customer in large part because of how he takes care of me. More
Happiest Place (next to Disneyland) Been going to BMW of Little Rock since we moved to Arkansas in 2005. The Service Department has been consistently excellent! Dylan Long, our service Been going to BMW of Little Rock since we moved to Arkansas in 2005. The Service Department has been consistently excellent! Dylan Long, our service advisor, is "simply AWESOME!" He provides EXEMPLARY customer service. We feel so very fortunate to have met him. Taking our cars in for service is a positive experience for us because the dealership is comfortable and inviting. The coffee bar has a multitude of drinks and snacks and huge windows that look directly into the service department. The sales people are friendly and are not pushy nor hovering. Terrence Bronson is our salesperson. He is a pleasure to work with because he is responsive, polite, and is very knowledgeable. Tarik Boughamrani, Sales Manager, has been great at keeping us informed about the delivery of the newest models. Owen Ford, General Manager, is friendly and easy to talk to. Kudos to the people in the parts department! They are so welcoming and helpful. BMW of Little Rock is one of our favorite places. Who wouldn't be happy surrounded by BMWS?! yet it's their PEOPLE that make it an EXCEPTIONAL dealership - a worthy stage for the Ultimate Driving Machines. More