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BMW of Little Rock

Little Rock, AR

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rated
761 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 761 reviews

April 28, 2018

Inspection They did good on the weekend, kept the agreed timetable. They were professional and courteous professional as well. We are glad we went in that day More

by GNCHAYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, Eric Marbley, Phil Seaman, Dylan Long
Apr 30, 2018 -

BMW of Little Rock responded

Thank you for the great review about your experience with us! We appreciate you and your business! Glad to know you had an overall great experience!

April 27, 2018

Great place and friendly people! Everyone at BMW of Little Rock was very helpful and Reed was great in assisting me through the entire process from start to finish! I would definitely More

by Chanco43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Watson
Apr 27, 2018 -

BMW of Little Rock responded

Thank you for the kind words! We appreciate you and your feedback! We are happy to hear you also had a great experience with us! Thanks for your business!

April 27, 2018

Awesome Experience! Our first BMW purchase and experience was made so easy and fun thanks to Reed. We love our car and will upgrade in the future. More

by Candice Reigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember the finance guy’s name but he was great too, Reed Watson
Apr 27, 2018 -

BMW of Little Rock responded

Candice, we are happy to had an excellent first BMW car-buying experience! We appreciate you and your business! Thank you for the great feedback, we hope you enjoy your new car too!

April 27, 2018

Easy, friendly fast service. The best car buying experience I ever experienced. Completely honest service at BMW. Terrance and Shawn are very knowledgeable and will make sure you More

by Berry72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn , Terence Bronson
Apr 27, 2018 -

BMW of Little Rock responded

Berry, thanks for the positive feedback! We are happy to know you had an excellent car-buying experience with us! We appreciate you and your business!

April 27, 2018

Do not recommend Expensive, takes a long time, don’t call to update you on your vehicle, job not thorough, either don’t notice other issues or don’t ask if you would l More

by DoNotRecommend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
Apr 27, 2018 -

BMW of Little Rock responded

We sincerely apologize for your experience with us. We will alert our management team and investigate the situation further for you. We do strive for quality customer service and appreciate your feedback. Again, we are sorry for the experience you had.

Apr 27, 2018 -

BMW of Little Rock responded

Please contact Brad Swiderski at 501-320-0121. He will be happy to assist you. Thank you!

April 27, 2018

Spectacular Customer Service an absolute pleasure! Antywon was nothing short of amazing and the service was lightning fast w/ a wonderful light snack when i picked my freshly washed coupe up More

by mon.williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Apr 27, 2018 -

BMW of Little Rock responded

We are happy to know you had a great experience with us! Thank you for the positive feedback! We appreciate you and your business!

April 27, 2018

damaged car Both driver side wheels have been scuffed while at the dealership I did not meet talk to the mechanic the greeters told me I need additional work tir More

by HARDYEMErson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know any of those names. Christi
Apr 27, 2018 -

BMW of Little Rock responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future. Again, we are sorry to hear about your experience.

April 25, 2018

Excellent Service!!! The young man at the service desk was friendly, courteous and well informed. Also. The service dept was prompt and did a superb job. Will be coming ba More

by HEAVENLYDIVA88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Apr 25, 2018 -

BMW of Little Rock responded

Thanks for the great review! We are happy to know you had excellent service while at our dealership! We appreciate you and your business!

April 25, 2018

Timely and reliable. Dylan is very user friendly without being aggressive. I am a loyal BMW customer in large part because of how he takes care of me. More

by PCOX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Apr 25, 2018 -

BMW of Little Rock responded

We are happy to hear you had a great experience and that Dylan was able to help you with your vehicle. We appreciate you and your business! Thank you for the excellent feedback!

April 25, 2018

Happiest Place (next to Disneyland) Been going to BMW of Little Rock since we moved to Arkansas in 2005. The Service Department has been consistently excellent! Dylan Long, our service More

by ICUx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Ford, Tarik Boughamrani, Terence Bronson, Dylan Long
Apr 25, 2018 -

BMW of Little Rock responded

Thank you so much for the kind words about our team here at BMW of Little Rock! We are happy to know you always have excellent service and great experiences with us! We appreciate you and your business! Thank you again for the positive feedback!!

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