BMW of Las Vegas - Service Center

Customer Service. Individual Service Rep and repairs have always been superb. always been superb. More

Joe Monaco so far is the best, corteous, honest service rep i ever met and dealt with. He is very professional in all aspects particularly in answering the phone, returning my call right away..excellent cu rep i ever met and dealt with. He is very professional in all aspects particularly in answering the phone, returning my call right away..excellent customer service rep,..should be promoted now to a higher position... More

Always impressed with the service I receive at bmw of Las Vegas. They care about their customers Vegas. They care about their customers More

Very profesional,competent and knowledgeable service techs and service reps. techs and service reps. More

Frank Hughes my service manager was very nice and efficient. He went out of his way to make sure my car was fixed right. The dealership is very clean. efficient. He went out of his way to make sure my car was fixed right. The dealership is very clean. More

Excellent customer service! Tyler Geitzen was awesome, kept me up to date on my service status 👍🏽 kept me up to date on my service status 👍🏽 More

Our service at BMW Las Vegas was excellent! Our service advisor Joe Monaco was exceptional and our overall experience with the service department was fantastic. While visiting Las Vegas the check engine l advisor Joe Monaco was exceptional and our overall experience with the service department was fantastic. While visiting Las Vegas the check engine light on my wife’s X5 came on. This of course happened 2 days before we were scheduled to leave. Joe was empathetic and worked diligently to ensure our vehicle was repaired before our departure. Simply a great experience! More

Drop off and pickup are painless. Very pleased with the Service Advisor, Joe Monaco. He's very knowledgeable about BMW's and gives honest opinions on the service work. We will be back Service Advisor, Joe Monaco. He's very knowledgeable about BMW's and gives honest opinions on the service work. We will be back More

This dealership has a good history of being on time, courteous, explain the situation well, and be sure to accommodate the customer. The have been thorough with their analysis as well. courteous, explain the situation well, and be sure to accommodate the customer. The have been thorough with their analysis as well. More

The good part is service is easy to book for same day. But other than that, there is no feel of luxury dealerships like I feel when I got to Lexus or Acura. The lounge is very mediocre with just coffee an But other than that, there is no feel of luxury dealerships like I feel when I got to Lexus or Acura. The lounge is very mediocre with just coffee and water. Long wait for shuttle. No loaner options. For the price I pay for my car, they need to up their game. More