BMW of Las Vegas - Service Center

The advisor Frank Hughes delivers outstanding service, he is very considerate and explains all the details that I have questioned. I will definitely request him from now on. Thank you! is very considerate and explains all the details that I have questioned. I will definitely request him from now on. Thank you! More

AAA towed my vechile to BMW of Las Vegas. Advisor Joe Carcione listened to my concerns, as I requested a Multi-Point Inspection, Jeffrey Alexander (tech) presented printout "Vehicle Health Inspection Carcione listened to my concerns, as I requested a Multi-Point Inspection, Jeffrey Alexander (tech) presented printout "Vehicle Health Inspection " A defective starter was replaced - Part R2- I purchased, my BMW 525i Year-2005 from BMW of Las Vegas. Vechile has had minor wear/tear repairs, from my Advisor to everyone at BMW rating more than EXCELLANT. Each service at BMW a Complimentary Precision Care by Clorox Total 360 Vehicle Sanitization is performed.. More

The BMW service team is excellent. They have an immense The BMW service team is excellent. They have an immense knowledge of my car and took car of servicing my car very quickly. The BMW service team is excellent. They have an immense knowledge of my car and took car of servicing my car very quickly. More

Recently moved to Las Vegas area and needed several items addressed. Easy to get an appointment via the web site, and Joe my service advisor was very helpful. Communicated promptly, and the car was ready s addressed. Easy to get an appointment via the web site, and Joe my service advisor was very helpful. Communicated promptly, and the car was ready sooner than expected, especially given how bust the service department was the day I dropped it off. More

I was extremely pleased with the service I received. My service advisor Mauricio was new to the dealership. But he was awesome. He kept me updated on my car progress, even though no complementary cars were service advisor Mauricio was new to the dealership. But he was awesome. He kept me updated on my car progress, even though no complementary cars were available, they paid for my Uber to come and get my car once it was ready. They even washed it! The service manager was a kind understanding man. I just wish the dealership offered the same service coupons as found on BMWUSA., Times are hard economically. I missed a day of work , by NOT having transportation. More

I went in to get much-needed work done and Marcus L helped me out tremendously. He was polite, informative and made every effort to help me out. Thanks Marcus! helped me out tremendously. He was polite, informative and made every effort to help me out. Thanks Marcus! More

My service advisor Tyler was great! Everyone made sure that I was being helped while waiting. that I was being helped while waiting. More

I am very happy with the service I got and It was a good experience. Happy with my service advisor experience. Happy with my service advisor More

Marcus led the way for my dad’s car servicing. I’ve never experienced such rapid and competent help. He even had the technician send me a video of what the undercarriage of the car looked like (who is able t experienced such rapid and competent help. He even had the technician send me a video of what the undercarriage of the car looked like (who is able to see this?) as well as live readings of the car’s tires and overall walk around. Every effort was made to help me feel taken care of and valued. I would highly recommend. Marcus provided world-class customer service. More

I was in a rough situation where my car wouldn't start on Saturday and I needed to get to work on Monday. After hearing my situation, this dealership got my car in, got my battery switched out and back on t Saturday and I needed to get to work on Monday. After hearing my situation, this dealership got my car in, got my battery switched out and back on the road THAT SAME DAY. Joe Monaco was amazing. More