BMW of Las Vegas - Service Center
Las Vegas, NV
766 Reviews of BMW of Las Vegas - Service Center
Joe Carcione is an awesome service provider, and always ensure to stick to timeframe of vehicle being ready for pickup. We always work him every time my vehicle needs service. He will let you know what nee ensure to stick to timeframe of vehicle being ready for pickup. We always work him every time my vehicle needs service. He will let you know what needs to be done or what can wait as he doesn’t try to make you feel like you have get something repaired or service to make money. Good experience overall. More
The agent was extremely helpful professional and caring he kept me informed and explained and answered all my questions and had my car ready in a timely manner I think he is an asset to your company. he kept me informed and explained and answered all my questions and had my car ready in a timely manner I think he is an asset to your company. More
Attentive helpful worked with me to make sure everything was done that I brought to their attention and I have to say thoroughly efficient thank you was done that I brought to their attention and I have to say thoroughly efficient thank you More
I was in town for business, when my battery malfunction light went on late Friday night. I did some quick research and discovered it was best not to travel as it might cause more damage or the car would no light went on late Friday night. I did some quick research and discovered it was best not to travel as it might cause more damage or the car would no longer run. I tried calling AAA, but they advised me they don't change out BMW batteries because they have to be registered. Plan b kicked in, so I had it towed to BMW las Vegas. The technician determined the serpentine belt disintegrated from oil dripping from the leaked gasket on the oil case housing. My service advisor Mauricio was nice enough. it was unfortunate that we kept playing phone tag and we couldn't resolve the issue before I had to leave town. I had to make a special trip back to town to pick up my car. Other than that, the service was ok. More
Being a young owner of a BMW, I am always uneasy on getting my car serviced at a dealership. But the service advisors there made the whole process easy and clear. A plus is that they will take care of getting my car serviced at a dealership. But the service advisors there made the whole process easy and clear. A plus is that they will take care of you and make sure to go the extra mile to take care of you! More