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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
772 Reviews

772 Reviews of BMW of Las Vegas - Service Center

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November 18, 2023

Good customer service and friendly environment in launch. Quick response and immediate to let me know what’s status now. More

by Mattsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 21, 2023 -

BMW of Las Vegas responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2023

Once again Lexis and her team handled it! In out and all good as usual More

by Happy Client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis Hall
Nov 21, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 13, 2023

frank was very good at explaining everything plus he was always in touch with me More

by thesummerbandmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank
Nov 16, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

If you need your Car services they are excellent. . and the best car dearlership in Las Vegas More

by heidibui2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Carcione
Nov 17, 2023 -

BMW of Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 10, 2023

Giuseppe is very dedicated to service that ensures top quality maintenance and my confidence in the car’s performance. More

by Donmerten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Carcione
Nov 12, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2023

The dealership was great, staff was very kind and helpful. Vernon went out of his way to make sure our vehicle's issue was addressed and taken care of. More

by ZUBIATE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Williams
Nov 12, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

I made my service appointment online. I arrived early. My car was taken in before my scheduled appointment and was given back to me sooner than the anticipated time. More

by collins.leslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
Nov 11, 2023 -

BMW of Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2023

I have been taking my BMWs here to see Frank Hughes in service for over 6 years now. Great Dealership and fantastic Service Advisor. Frank is always there to answer any questions and is great to work w More

by BW 8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Nov 10, 2023 -

BMW of Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

As always- Frank is a great service advisor. He is always professional and gets my vehicle in and out quickly. He goes above and beyond for me every time. More

by sherrycoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Nov 06, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

I got my car serviced on 10/27/2023 my breaks and rotors and break fluid, i made sure before i picked up my car that my front and back lights were done and vernon stated that they were done . When i drove h More

by Ale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
Nov 06, 2023 -

BMW of Las Vegas responded

Hi, we regret to hear that you had a negative experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0279 to discuss what we can do to help.

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