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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
773 Reviews

773 Reviews of BMW of Las Vegas - Service Center

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April 11, 2025

Mark is a great service representative. Promised a time and price. Was right on both. More

by Vegaspmsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
April 04, 2025

I always take my BMW 325 CI for service because the technicians are excellent and so is the advisors. Use genuine pats and never disappoint. More

by lthrower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus and Kalib
Apr 09, 2025 -

BMW of Las Vegas responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 03, 2025

always a pleasant encounter. staff is personable and explains everything in detail. Appreciate the video showing my car after work being done. D'Andre and Carlos have been great More

by carol5132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, D'Andre
Apr 08, 2025 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Apr 08, 2025 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 31, 2025

These guys rock! , service department received my car in a heartbeat and fixed my issue, Customer service is excellent More

by SandiegoRcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Apr 01, 2025 -

BMW of Las Vegas responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

A great experience changing engine oil and brake fluid. The staff was very warm and patient, and they even gave me a ride home. More

by Bianca wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Mar 19, 2025 -

BMW of Las Vegas responded

Hi Bianca, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2025

Came in for a set of tires and alignment while out of town on emergency family business. Carlos was fantastic, polite, professional, and very helpful. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 14, 2025 -

BMW of Las Vegas responded

Hi Joe, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

My service writer Kekoa was very easy to work with. He answered all my questions and he made sure all my vehicle concerns were addressed by the technician working on my vehicle. He kept me informed of More

by dnewman280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kekoa
Feb 15, 2025 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2024

I went in for service and ended up paying $999. 91 for a $225.00 battery, after they added on charges for diagnosis, registration of the battery, and test driving the car. No, really, these were act More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Monaco
Dec 14, 2024 -

BMW of Las Vegas responded

Hello Richard, thank you for taking the time to leave us feedback. Please call our General Manager at (702) 570-0279 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 09, 2024

Excellent customer service and maintenance work. Always done right and vehicle is reurned spotless. Work is performed in very timely manner. Frank is very knowledgeable as to the needs of vehicle an More

by wjcasabellsera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Nov 12, 2024 -

BMW of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Feel free to stop by if you ever need any more help.

October 05, 2024

The service was good and fast. Lexus was very helpful and nice. I love the videos you send every time of my car. The only thing l didn’t like this time was my car was so dirty when More

by Marcela C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexus
Oct 09, 2024 -

BMW of Las Vegas responded

Hello Marcela, thank you for taking the time to share your feedback with us. Thank for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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