BMW of Las Vegas - Service Center
Las Vegas, NV
773 Reviews of BMW of Las Vegas - Service Center
always a pleasant encounter. staff is personable and explains everything in detail. Appreciate the video showing my car after work being done. D'Andre and Carlos have been great staff is personable and explains everything in detail. Appreciate the video showing my car after work being done. D'Andre and Carlos have been great to work with. Would recommend this dealership More
Came in for a set of tires and alignment while out of town on emergency family business. Carlos was fantastic, polite, professional, and very helpful. town on emergency family business. Carlos was fantastic, polite, professional, and very helpful. More
My service writer Kekoa was very easy to work with. He answered all my questions and he made sure all my vehicle concerns were addressed by the technician working on my vehicle. He kept me informed of He answered all my questions and he made sure all my vehicle concerns were addressed by the technician working on my vehicle. He kept me informed of the progress of my service appointment and he sent me the technician video promptly, upon the completion of my service appointment. Thank you BMW of Las Vegas. More
I went in for service and ended up paying $999. 91 for a $225.00 battery, after they added on charges for diagnosis, registration of the battery, and test driving the car. No, really, these were act 91 for a $225.00 battery, after they added on charges for diagnosis, registration of the battery, and test driving the car. No, really, these were actual charges that Joe Monaco, Assistant Service Manager presented me with. I think they kind of make stuff up as they go. The bottom line is if you have other options, go somewhere else. More
Excellent customer service and maintenance work. Always done right and vehicle is reurned spotless. Work is performed in very timely manner. Frank is very knowledgeable as to the needs of vehicle an Always done right and vehicle is reurned spotless. Work is performed in very timely manner. Frank is very knowledgeable as to the needs of vehicle and myself. More
The service was good and fast. Lexus was very helpful and nice. I love the videos you send every time of my car. The only thing l didn’t like this time was my car was so dirty when Lexus was very helpful and nice. I love the videos you send every time of my car. The only thing l didn’t like this time was my car was so dirty when l got it back it had oil stains all over that l had to detail my car. Idk if you always give cars back like that but you should consider changing that and bring back a clean car like in another dealers. More