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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
766 Reviews

766 Reviews of BMW of Las Vegas - Service Center

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December 12, 2024

I went in for service and ended up paying $999. 91 for a $225.00 battery, after they added on charges for diagnosis, registration of the battery, and test driving the car. No, really, these were act More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Monaco
Dec 14, 2024 -

BMW of Las Vegas responded

Hello Richard, thank you for taking the time to leave us feedback. Please call our General Manager at (702) 570-0279 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 09, 2024

Excellent customer service and maintenance work. Always done right and vehicle is reurned spotless. Work is performed in very timely manner. Frank is very knowledgeable as to the needs of vehicle an More

by wjcasabellsera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hughes
Nov 12, 2024 -

BMW of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. Feel free to stop by if you ever need any more help.

October 05, 2024

The service was good and fast. Lexus was very helpful and nice. I love the videos you send every time of my car. The only thing l didn’t like this time was my car was so dirty when More

by Marcela C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexus
Oct 09, 2024 -

BMW of Las Vegas responded

Hello Marcela, thank you for taking the time to share your feedback with us. Thank for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 03, 2024

Always easy working with BMW of Vegas. My service advisor has been Jordon for last couple of years. We own two BMW's and each time they are due for service everything is a smooth process. More

by ssaklad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon
Oct 12, 2024 -

BMW of Las Vegas responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2024

Your Sahara BMW dealership's employees are always courteous and prompt, especially Jordan Trujillo. Mr. Chaaya is also alway very helpful in answering any and all my questions. The service departme More

by J. R. Amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Trujillo
Aug 29, 2024 -

BMW of Las Vegas responded

Hello, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 04, 2024

Excellent customer service and quality of repairs. We continue to go back because it’s worth it!! Thank you BMW of Las Vegas. More

by tjlv1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 07, 2024 -

BMW of Las Vegas responded

Thanks so much for the warm recommendation of the team here at BMW of Las Vegas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2024

I now own my second and last BMW. I will never again buy a BMW in the United States. I believe at least the BMW shops at West Sahara Ave and the one in Henderson Nevada are infested w More

by moisej077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 07, 2024 -

BMW of Las Vegas responded

Hi, we are deeply disappointed by your experience at BMW of Las Vegas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0279 to discuss what we can do to help.

July 13, 2024

No appointment but they replaced our run flat tire timely. Without issue. Courteous service and excellent customer srtvice More

by jar2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknoen
Jul 15, 2024 -

BMW of Las Vegas responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 12, 2024

Cheerful, professional, knowledgeable, and efficient. I had a great experience with your people. I would recommend your services. More

by gailmcguire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis
Jul 14, 2024 -

BMW of Las Vegas responded

Hi, we really appreciate your feedback! We appreciate your recommendation of BMW of Las Vegas and we hope to be of service again in the future.

July 11, 2024

Mark was great with me. Timely, professional, and kind. He was Patient with me and answered all my questions. Would love to go back to him for future appointments. My car ne More

by Brettdaleaguinaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 13, 2024 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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