BMW of Las Vegas

Every dealership when they see customers walking around the car lot it is a potential buyer and they give there best way to treat you nice and very welcoming but after selling the car they don’t mind and y the car lot it is a potential buyer and they give there best way to treat you nice and very welcoming but after selling the car they don’t mind and your just one who contributes on the dealership profits. They should be concerned about the customer really looking for something to be knowledgeable is a plus and taking time more in explaining, the feeling that you are being valued and not just selling the car for you. Even incentives online with fine print have exceptions and it is not fair. They should given special promotions especially in this kind of economy, higher inflation and interest rates. Competition are everywhere and I just want to give my business to the right person not only car shopping for brand name or driving prestige vehicles but I mostly concern on how the dealership treats everyone before and after purchasing the car.Mr Kwaku Awuah financial advisor for BMW Las Vegas was very nice to work with, answering all my queries and even lower my interest rates.He was very helpful, polite and professional he treated us as valued customers and take all the time that we needed. My wife and I feel grateful the way our buying experience is consistent with the knowledge he provided us.With that I will highly recommend Mr K to my friends and families if ever they need a great financial advisor when purchasing a new or CPO car. More

DAndre Ayala-Brown of BMW Las Vegas is top-notch in service! He is super efficient, and always takes his time to communicate the status of service. I valued his honest judgment. service! He is super efficient, and always takes his time to communicate the status of service. I valued his honest judgment. More

Great service as usual, 4 star only because no car is provided when car is left overnight provided when car is left overnight More

My service personnel: Mark Daddario was great! As usual... I love getting my BMW serviced at BMW of Las Vegas. A+!!!! As usual... I love getting my BMW serviced at BMW of Las Vegas. A+!!!! More

Joe Monaco is great! Only service advisor I’ve had that I really trust! Very honest and forthcoming. Only service advisor I’ve had that I really trust! Very honest and forthcoming. More

Great service and friendly people! My BMW Z4 had a recall. I called to schedule the service. The lady was so nice to booked a next-day early morning service because I told her that I w My BMW Z4 had a recall. I called to schedule the service. The lady was so nice to booked a next-day early morning service because I told her that I would be out of town in the afternoon. When I arrived In the morning, I was taken care of immediately. After hearing that I would take a flight in the afternoon, my service advisor Giuseppe Carcione immediately took the action and promised me to let me out quickly. Within 15 minutes, I was given a list of issues to take care of and a video taken by the technician was sent to my phone to show where the issues were. We went through the issues and I picked some urgent issues to fix this visit. Within an hour, the job was done and I was given a list of recommendations for the remaining issues for my next visit. I was extremely happy and satisfied with my experience at this dealership. More

I had a good experience with BMW LV, Jordan was my service advisor and he was most professional and helpful. He explained all my options for extended my warranty which was very helpful. I would recomm service advisor and he was most professional and helpful. He explained all my options for extended my warranty which was very helpful. I would recommend this dealership for service. More

I feel certain departments go above and beyond however others are very deficient. That is why I rated average others are very deficient. That is why I rated average More

Henderson dealer is excellent, much better than the Las Vegas Sahara location. They treat you with the attention a purchasing customer should get, and they follow up on their promises. That's why I keep g Vegas Sahara location. They treat you with the attention a purchasing customer should get, and they follow up on their promises. That's why I keep going back only to them. More

My appointment for my second scheduled maintenance was on 11-25-23. I was told an alignment was recommended. However, I was not advised on the price. Upon completion of the service, I was charged $235 for 11-25-23. I was told an alignment was recommended. However, I was not advised on the price. Upon completion of the service, I was charged $235 for a wheel alignment. Absolutely ridiculous up charge for a wheel alignment. Never will I service my vehicle at BMW dealership. More