BMW of Las Vegas

The customer service is second to none. Scheduling The customer service is second to none. Scheduling appointments is convenient and the staff is always accommodating. All sales reps., service reps, The customer service is second to none. Scheduling appointments is convenient and the staff is always accommodating. All sales reps., service reps, and assistant staff are friendly and respond to the telephone calls quickly. The customer waiting area is even comfortable. It’s all around pleasurable experience More

Bill Collins is great at what he does, You can tell that he has a lot of loyal customers and clients, but even with all of that, he makes you feel like your buisness is appreciated, best experience! When it he has a lot of loyal customers and clients, but even with all of that, he makes you feel like your buisness is appreciated, best experience! When its time to trade this one in WAAAAYYYY down the road, I hope that Bill will be there to put me in another quality BMW More

WE CHOSE THIS DEALERSHIP TO USE AS OUR PURCHASING AGENCY BECAUSE OF “OUTSTANDING PERFORMANCE” FROM BOTH SERVICE DEPT. AND SALES STAFF. THEY HAVE PROVEN NUMEROUS TIMES THAT THEY CAN PRODUCE IN HARD TIMES, AN BECAUSE OF “OUTSTANDING PERFORMANCE” FROM BOTH SERVICE DEPT. AND SALES STAFF. THEY HAVE PROVEN NUMEROUS TIMES THAT THEY CAN PRODUCE IN HARD TIMES, AND STILL REMAIN WITH INTEGRITY INTACT. I WILL USE THEM AND ONLY THEM More

My latest BMW, a 545I is the 3rd BMW we have purchased from Desert BMW. Over the years we have really enjoyed our “Beamers”. They have exceptional drive ability and their safety features are unsurpassed. from Desert BMW. Over the years we have really enjoyed our “Beamers”. They have exceptional drive ability and their safety features are unsurpassed. I can recommend the sales and service staff at Desert BMW. They truly care about their customers and treat them like family More

Darrell Cox is above and beyond the most professional sales person I have encountered. He is very knowledgably fair and honest. It was a very different experience shopping at Desert BMW. If you are like sales person I have encountered. He is very knowledgably fair and honest. It was a very different experience shopping at Desert BMW. If you are like me and do not like pressure or confrontation you will like Darrell. More

I have had an excellent experience working with Grayson Cox and the Staff at Desert BMW. I have worked with, trained and been a customer to many car salespeople and Grayson was by far one of the most profe Cox and the Staff at Desert BMW. I have worked with, trained and been a customer to many car salespeople and Grayson was by far one of the most professional, expeditious, and "do what it takes" salespeople I have ever worked with when buying a car. I expressed these thoughts to Larry in person as well, as well about appreciating my total experience between the Appraisal Dept, Finance Dept, & Sales Dept. Prior to visiting Desert BMW, I heard mixed reviews from individuals about their experiences there, all of which I took with a grain of salt. Perhaps they worked with a less tenured or attentive sales person and they obviously did not work with Larry and Grayson. My experience was Grade A+. I purchased the Cashmere Silver 128i Cabrio and already enjoy it very much. I have owned, worked on, refurbished & raced almost a dozen BMW's now (always keeping a handful in storage as well), including a 1969 "2002", 1974 "2002", 1988 3 Series Cabrio, 1992 3 Series Cabrio, 3 & 5 Series through the late 90's & early 2000's, the X5 4.6is, an M5, a 6 Series (old 80's model known as the "shark" & new 6's as well). Candidly, this 1 Series Bimmer may be my favorite of all of them so far. It's almost a blend of the power, agility, Cabrio, classic BMW look, etc. of all of my previous experiences with Bimmers. More

I feel everyone should know about the outstanding performance of Josh Martinez. I recently had my vehicle in for service and body work. I had some questions regarding the 50 dollar deductible needed performance of Josh Martinez. I recently had my vehicle in for service and body work. I had some questions regarding the 50 dollar deductible needed after the completion of my service. I was having a very bad day and was in a foul mood. Josh Martinez did an excellent job of explaining the situation to me; he even went as far as to get the $50 dollar fee waived. Josh is an excellent representative of Desert BMW and conducts himself with the utmost professionalism. It would be a shame if he wasn’t recognized for his outstanding service. More

My wife and I were at your old store 3 years ago with a plan to buying a BMW, but were turned off because nobody assisted us. We were very disappointed and ended up buying a hummer H3! Today for a second t plan to buying a BMW, but were turned off because nobody assisted us. We were very disappointed and ended up buying a hummer H3! Today for a second time we tried to check your dealership, and was very surprised with the excellent service provided us by your client advisor Mr. Joey Laow. From the time we walked in your office Joey was there to accommodate us without looking at our color or race. We were very happy and ended buying a BMW X5 More

Josh and Dave Zilly totally rock and are the most friendly service guys I’ve ever met they always work to accommodate. They uder promise and over deliver every time. It’s very much a pleasure to get friendly service guys I’ve ever met they always work to accommodate. They uder promise and over deliver every time. It’s very much a pleasure to get my service at Desert BMW. This is awonderful place to service your car. More

Desert BMW had excellent customer service! Every time I visit parts or service staff at Desert always makes me feel like home. The advisor “John Miles” Was very knowledgeable I had popped in a couple of t visit parts or service staff at Desert always makes me feel like home. The advisor “John Miles” Was very knowledgeable I had popped in a couple of times with out an appointment. The staff here always finds ways to help me out instead of turn me away. I enjoy bringing my car for services as the Desert BMW make me feel very important as a customer, Not just another number waiting for service. More