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BMW of Jackson - Service Center

Jackson, MS

4.6
208 Reviews
Call Service Center (601) 354-2269

208 Reviews of BMW of Jackson - Service Center

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June 05, 2025

Everyone at BMW dealership is very knowledgeable, helpful and kind. They get me taken care of in a timely manner. Could not be any better. Great folks. More

by krobm2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

BMW of Jackson responded

We're delighted to hear that our team at BMW of Jackson provided you with knowledgeable and timely service. Thank you for the kind words, we appreciate your support!

June 04, 2025

Good overall. Thorough maintenance. We like our experiences that we have had in the past with Herrin-Gear Chevrolet and BMW and Lexus More

by CHARLIEGJ721
Recommend Dealer
Yes
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Jun 04, 2025 -

BMW of Jackson responded

Charlie, we're glad to hear you had a positive experience with the maintenance at BMW of Jackson. We appreciate your continued support and look forward to serving you again in the future!

June 04, 2025

The dealership was nice but they didn’t check with me before taking my brakes off the car. I ended up waiting 4 hours for a simple oil change. More

by tkdguy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Jun 05, 2025 -

BMW of Jackson responded

I'm sorry to hear about the unexpected delay during your visit. We strive for clear communication and efficient service, and your feedback is valuable to us. Please feel free to reach out if you'd like us to address any further concerns or questions you may have. Thank you, Rick McCary - General Manager - (601) 354-2269

June 04, 2025

Love Julius hésite the besr’i will never go and White Elise becquée of him More

by ROBERT_SUTTONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius waddell
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Jun 05, 2025 -

BMW of Jackson responded

We're happy to hear that Julius has earned BMW of Jackson your confidence! Thank you for the 5-star review, Robert.

June 03, 2025

Adam in the service department does a great job. He always has my loaner car ready and makes sure my car is taken good care of. More

by LYNDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

BMW of Jackson responded

We're delighted to hear that Adam in our service department is taking great care of you at BMW of Jackson. Thank you for sharing your positive experience, and we look forward to serving you again!

June 02, 2025

Mr. Adam was very knowledgeable, attentive, and friendly. BMW is one of the best car dealership. More

by droberts1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Adam
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Jun 05, 2025 -

BMW of Jackson responded

Thank you for leaving BMW of Jackson a five-star review! We are glad that Adam was friendly and delivered a great experience.

June 02, 2025

didn't resolve the issue after work was completed even after taking my vehicle back More

by SHEDRICKH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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June 02, 2025

Service Adviser Josh insulted my wife , service never properly fixed car, and then told me I needed a engine. AFTER $6000 in service labor and BMW OF Jackson still could not fix leaks caused by their de More

by Samuel gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hollins
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June 02, 2025

I was able to schedule online, the representative was present and expecting me. I was kept informed and approved all repairs. My vehicle was returned in a timely manner. More

by cwpinkney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 03, 2025 -

BMW of Jackson responded

We're delighted to hear that your experience with BMW of Jackson was smooth and efficient. Thank you for sharing your positive feedback!

June 02, 2025

This has been a great place to bring my car to ever since I had it. Keep up the good work. More

by herb2blu4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Jun 03, 2025 -

BMW of Jackson responded

Herb, your kind review warms our hearts! Thank you from the BMW of Jackson Team.

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