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BMW of Jackson - Service Center

Jackson, MS

4.6
208 Reviews
Call Service Center (601) 354-2269

208 Reviews of BMW of Jackson - Service Center

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July 02, 2025

My wife and I had a wonderful experience with Sarrah in sales and with Adam in service. Top people doing top-quality work. More

by jsoell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gladden
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Jul 03, 2025 -

BMW of Jackson responded

We're overjoyed to hear that Sarrah and Adam provided you with a top-notch experience at BMW of Jackson. Thank you for sharing your positive feedback!

June 30, 2025

Prompt professional service. The customer service was excellent. I look forward to future visits at BMW of Jackson. More

by racochran2020
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hollins
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Jul 02, 2025 -

BMW of Jackson responded

Thank you for the kind words! We're pleased to hear you had an excellent experience with our team at BMW of Jackson—see you next time!

June 29, 2025

we always get the best service from the advisors we deal with, and the cars are always repaired exactly as expected. More

by karenvdaniels
Recommend Dealer
Yes
Employees Worked With
Joshua!! Great service!
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Jul 02, 2025 -

BMW of Jackson responded

Karen, it's wonderful to hear that our team at BMW of Jackson consistently meets your expectations with both service and repairs. We appreciate your continued trust in us!

June 28, 2025

Great customer service and the wait is not too long. Adam is always very friendly More

by HALEYRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 01, 2025 -

BMW of Jackson responded

Thanks so much for the 5-star review of Adam and BMW of Jackson!

June 28, 2025

The dealership opened promptly at 7:30 and we were able to get it dropped off and leave quickly. More

by JGEARY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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Jul 01, 2025 -

BMW of Jackson responded

Your kind review warms our hearts! Thank you from the BMW of Jackson Team.

June 28, 2025

Great service and was kept up dated about my car and the staff was very friendly. More

by bellcharles43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

BMW of Jackson responded

We are so happy that our BMW of Jackson team delivered an excellent experience. Thank you!

June 27, 2025

Excellent customer service, clean, provided snacks and beverages to customers to enjoy while waiting for car service More

by MARYDIXON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service dept
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Jun 30, 2025 -

BMW of Jackson responded

Mary, we're delighted to hear you enjoyed the amenities and service at BMW of Jackson. Thanks for sharing your experience with us!

June 27, 2025

Great service department. My work was scheduled and completed quickly. Everything was explained in detail before the work was begun. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 30, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with the service department at BMW of Jackson! We're glad to hear that everything was handled efficiently and clearly. We appreciate your feedback and look forward to serving you again in the future!

June 26, 2025

Nice waiting area, good service and good personnel. Adam is very good at what he does More

by rdevans2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

BMW of Jackson responded

We really appreciate your kind words about Adam! Thank you for choosing BMW of Jackson and for sharing your experience. Drive safely!

June 26, 2025

Great service. Friend staff car was in quick and cleaned afterwards. Need more snack while waiting tho. More

by Crunkpea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jul 01, 2025 -

BMW of Jackson responded

Thank you for the feedback! We're glad to hear that our team at BMW of Jackson provided great service and a quick turnaround. We'll definitely take your suggestion about more snacks into consideration. Safe travels!

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