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BMW of Jackson - Service Center

Jackson, MS

4.4
155 Reviews
Call Service Center (601) 354-2269

155 Reviews of BMW of Jackson - Service Center

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May 23, 2025

The customer service is such a nice place to wait for your vehicle.The service attendants are all very nice and helpful when you have to take your vehicle in. More

by BETSY_AYCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

BMW of Jackson responded

We're delighted to hear that you found the customer service area at BMW of Jackson comfortable and our team helpful, Betsy. Thank you for sharing your positive experience with us!

May 20, 2025

Very nice and accommodating . . Adam is super nice and knowledgeable and he always called me back when I left messages.. Ty is nice too.. everyone was nice actually! Lee etc… I can More

by LKWEBB1215
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam/ Lee
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May 20, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with us at BMW of Jackson! We're delighted to hear that Adam, Ty, and the rest of our team provided such accommodating service. We appreciate your kind words and look forward to assisting you again in the future!

May 20, 2025

Always great service thanks Julius and Josh you all does a great job! Keep it up More

by Larry williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius and Josh
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May 20, 2025 -

BMW of Jackson responded

Larry, thank you for sharing your great experience with Julius and Josh! We appreciate your business and five-star review of BMW of Jackson.

May 19, 2025

This was a very professional visit. I was amazed at the great service. I would highly recommend this dealership to everyone! More

by Ismith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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May 19, 2025 -

BMW of Jackson responded

Thank you for the glowing review! We're delighted to hear that your visit was professional and enjoyable at BMW of Jackson. We appreciate your recommendation and look forward to serving you again in the future!

May 18, 2025

BMW of Jackson took care of the issue. Very easy to work with . Josh is the best. More

by KRIS_SEYMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 19, 2025 -

BMW of Jackson responded

We are honored to receive your support. Thank you! - BMW of Jackson Team

May 18, 2025

Always first-rate service. Julius Waddel, my service rep, is the best. Always trust his advice More

by kenbob1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Wadell
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May 19, 2025 -

BMW of Jackson responded

Thank you for recognizing our commitment to first-class service at BMW of Jackson! Julius and the team hope to see you again.

May 18, 2025

Great experience all the way around. Everything was done on time and as we discussed. More

by Hunter Fordice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hollins, & Bradley the Genius
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May 19, 2025 -

BMW of Jackson responded

Hunter, your kind review warms our hearts! Thank you from the BMW of Jackson Team.

May 18, 2025

Friendly and knowledgeable staff. Have been involved with the staff since 2000 and my Two BMW'S. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
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May 19, 2025 -

BMW of Jackson responded

Thank you for reviewing BMW of Jackson! It was so kind of you to share your experience, Ann.

May 17, 2025

My service advisor was very helpful and friendly. It took a while, but that probably because they had quite a few customers. I was satisfied with everything. More

by vandersong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Erhabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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May 19, 2025 -

BMW of Jackson responded

We're delighted to hear that your service advisor provided helpful and friendly assistance at BMW of Jackson. We appreciate your patience during the busy time, and we're glad you left satisfied with everything!

May 17, 2025

My service advisor was very knowledgeable. He explained to me what was needed for my car's service and showed me discounts associated with each service. My car was serviced at my appointment t More

by ICEE46AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 19, 2025 -

BMW of Jackson responded

We're delighted to hear that your experience at BMW of Jackson was smooth and efficient! It's great to know our team provided knowledgeable service and kept you informed about discounts. Safe travels, and we look forward to serving you again!

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