Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Jackson - Service Center

Jackson, MS

4.4
155 Reviews
Call Service Center (601) 354-2269

155 Reviews of BMW of Jackson - Service Center

Sort by
May 31, 2025

The service experience was for oil change only was very expedient. Staff was very friendly and attentive. The facility waiting area is very dated compared to other BMW dealerships I have been visited. More

by cullumjm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Waddell - Service Department
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

Thank you for sharing your feedback! We're glad to hear that our team at BMW of Jackson provided friendly and attentive service during your visit. We appreciate the input on our facility, and we'll take it into consideration as we strive to improve. Looking forward to serving you again soon!

May 30, 2025

Needed my filter change as well and forgot to tell them but other than that service was good More

by rhondamobley49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

Rhonda, thank you for visiting BMW of Jackson! If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

May 30, 2025

Professional and courteous showing concern about my vehicle when I was unsure about the repair More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

We couldn't ask for a better review of BMW of Jackson. Thanks so much, Dawn!

May 30, 2025

The service area was clean and they got my work done in the promised amount of time. More

by john_fairly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Report | Print
Jun 02, 2025 -

BMW of Jackson responded

There is nothing better than a great review. Thanks for giving BMW of Jackson your business, John!

May 30, 2025

Service was very pleasant and fast. Satisfied with the workmanship and professionalism received from the tech and service advisor. Give them a raise More

by Bbddates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
Report | Print
May 30, 2025 -

BMW of Jackson responded

We're delighted to hear that you had a pleasant and efficient experience with our team at BMW of Jackson. Your satisfaction is important to us, and we appreciate your kind words about our techs and service advisors!

May 29, 2025

Horrible service. I got the brake fluid changed. The very next day the brakes went out. On 4 different occasions, I have taken my vehicle in, the work was not done More

by ACOURT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
May 29, 2025

The timelines to do the work was excessive. A scheduled oil change and review required approximately 2 1/2 hours. More

by MSGAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius wardell
Report | Print
May 26, 2025

n/a the next time you are you located in liberty city or copy you 😉 More

by cliftonallen4903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

BMW of Jackson responded

We're grateful to have you as a BMW of Jackson customer. Thanks for the review!

May 26, 2025

I received great service. Thank you Julius and other Advisor for always being professional. Thank you again Herrin Gear BMW. More

by pstapleton1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Report | Print
May 27, 2025 -

BMW of Jackson responded

We're delighted to hear about your positive experience with Julius and the team at BMW of Jackson. Thank you for acknowledging their professionalism, and we look forward to serving you in the future!

May 25, 2025

Great service as usual! A special shout out to Adam for always being welcoming and informative. An honorable mention to Josh for stepping in when needed. Ashley is a great h More

by shaundra.l.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gladden, Josh Hollins, Ashley Hopkins
Report | Print
May 27, 2025 -

BMW of Jackson responded

Shaundra, thank you for the fantastic feedback! We're delighted to hear that Adam, Josh, and Ashley made your experience at BMW of Jackson memorable. We appreciate your support and look forward to seeing you again soon!

1
2
3
4
...
16