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BMW of Jackson - Service Center

Jackson, MS

4.5
153 Reviews
Call Service Center (601) 354-2269

153 Reviews of BMW of Jackson - Service Center

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June 02, 2025

didn't resolve the issue after work was completed even after taking my vehicle back More

by SHEDRICKH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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June 02, 2025

I love dealership, service is shabby. Whomever they have working on vehicles has made many mistakes on my 750. Messed up radiator to where it smells like it’s leaking fluids all the time More

by Brutus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claude Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2025

Service Adviser Josh insulted my wife , service never properly fixed car, and then told me I needed a engine. AFTER $6000 in service labor and BMW OF Jackson still could not fix leaks caused by their de More

by Samuel gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hollins
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June 02, 2025

I was able to schedule online, the representative was present and expecting me. I was kept informed and approved all repairs. My vehicle was returned in a timely manner. More

by cwpinkney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 03, 2025 -

BMW of Jackson responded

We're delighted to hear that your experience with BMW of Jackson was smooth and efficient. Thank you for sharing your positive feedback!

June 02, 2025

This has been a great place to bring my car to ever since I had it. Keep up the good work. More

by herb2blu4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarrah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick McCary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Jun 03, 2025 -

BMW of Jackson responded

Herb, your kind review warms our hearts! Thank you from the BMW of Jackson Team.

June 02, 2025

Mr. Adam was very knowledgeable, attentive, and friendly. BMW is one of the best car dealership. More

by droberts1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Adam
Report | Print
Jun 05, 2025 -

BMW of Jackson responded

Thank you for leaving BMW of Jackson a five-star review! We are glad that Adam was friendly and delivered a great experience.

June 01, 2025

Very clean, very helpful, got me right in and right out. When I asked a question the answer was provide without hesitation. More

by vicki121985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gladdan
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Jun 03, 2025 -

BMW of Jackson responded

We're delighted to hear that you had a smooth and efficient experience at BMW of Jackson! Our team is always ready to assist, and it's great to know we met your expectations. Thanks for sharing your feedback!

May 31, 2025

Adam is great. Service was great. Nice facility and atmosphere. Really appreciate improvements with service techs More

by edsimmons@simmonspllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Glladden
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Jun 02, 2025 -

BMW of Jackson responded

We're delighted to hear that Adam and the team at BMW of Jackson provided you with excellent service in a pleasant atmosphere. Your feedback on our improvements is much appreciated!

May 31, 2025

The service experience was for oil change only was very expedient. Staff was very friendly and attentive. The facility waiting area is very dated compared to other BMW dealerships I have been visited. More

by cullumjm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Waddell - Service Department
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Jun 02, 2025 -

BMW of Jackson responded

Thank you for sharing your feedback! We're glad to hear that our team at BMW of Jackson provided friendly and attentive service during your visit. We appreciate the input on our facility, and we'll take it into consideration as we strive to improve. Looking forward to serving you again soon!

May 30, 2025

Service was very pleasant and fast. Satisfied with the workmanship and professionalism received from the tech and service advisor. Give them a raise More

by Bbddates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
Report | Print
May 30, 2025 -

BMW of Jackson responded

We're delighted to hear that you had a pleasant and efficient experience with our team at BMW of Jackson. Your satisfaction is important to us, and we appreciate your kind words about our techs and service advisors!

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