BMW of Jackson - Service Center

Friendly and knowledgeable staff. Have been involved with the staff since 2000 and my Two BMW'S. Have been involved with the staff since 2000 and my Two BMW'S. More

BMW of Jackson took care of the issue. Very easy to work with . Josh is the best. Very easy to work with . Josh is the best. More

Always first-rate service. Julius Waddel, my service rep, is the best. Always trust his advice Julius Waddel, my service rep, is the best. Always trust his advice More

My service advisor was very helpful and friendly. It took a while, but that probably because they had quite a few customers. I was satisfied with everything. It took a while, but that probably because they had quite a few customers. I was satisfied with everything. More

My service advisor was very knowledgeable. He explained to me what was needed for my car's service and showed me discounts associated with each service. My car was serviced at my appointment t He explained to me what was needed for my car's service and showed me discounts associated with each service. My car was serviced at my appointment time and even with the add-ons, Adam had me in and out and on my way!!! More

I’d received a caution (on my screen) re low coolant level; drove directly to Herrin-Gear BMW shop, where I was greeted immediately by Adam Gladden, who identified the leak in the system, turned the car level; drove directly to Herrin-Gear BMW shop, where I was greeted immediately by Adam Gladden, who identified the leak in the system, turned the car over to mechanic, and offered me a ride home. Adam confirmed coverage under my extended warranty (which he had filed ~18 mos earlier), and notified me the next morning that the repair was complete. How could you beat that? Perfect! More

They do a great job. Efficient, courteous, and prompt. Best dealership I have dealt with. Efficient, courteous, and prompt. Best dealership I have dealt with. More

Was able to walk-in and get a oil change as well as a good deal 3 year free oil change warranty for a GREAT price thank to Joshua Hollins EXCELLENT QUALITY CUSTOMER SERVICE.. THANK-YOU good deal 3 year free oil change warranty for a GREAT price thank to Joshua Hollins EXCELLENT QUALITY CUSTOMER SERVICE.. THANK-YOU More

BMW’s customer service is great as always. The service department is efficient and swift. The service department is efficient and swift. More

Josh is the most professional and personable service advisor I have ever had. Never tries to sell me services I don’t need. Always accurate in his pricing and timelines for the repairs. Most trust worth advisor I have ever had. Never tries to sell me services I don’t need. Always accurate in his pricing and timelines for the repairs. Most trust worthy service advisor I’ve ever had. I always enjoy working with him, if he were not at the dealership I would go elsewhere. Thank you. More