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BMW of Jackson - Service Center

Jackson, MS

4.5
153 Reviews
Call Service Center (601) 354-2269

153 Reviews of BMW of Jackson - Service Center

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June 08, 2025

At BMW of Jackson, they have friendly people, good-quality service, and no long wait time More

by cobrown81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
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Jun 10, 2025 -

BMW of Jackson responded

Thanks so much. We look forward to your next visit to BMW of Jackson!

June 07, 2025

It's not easy to reach someone by phone but Julius came through the moment I drove up at the dealership. More

by melinda.lott
Recommend Dealer
Yes
Employees Worked With
Julius
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Jun 09, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with us at BMW of Jackson! We're glad Julius was able to assist you promptly when you arrived. We appreciate your feedback and hope to serve you in the future!

June 07, 2025

They continue to be consistent. Julius always finds a time that works well for us and the service is never delayed or lengthy and super efficient to get your car back quickly. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

BMW of Jackson responded

Steven, it's fantastic to hear that Julius and the team at BMW of Jackson consistently provide efficient service for you. We appreciate your feedback and look forward to continuing this level of care!

June 07, 2025

Very smooth experience. Car was ready when promised and all items were addressed. Outstanding service by Josh, Adam and Julius. More

by harmon.bays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius, Adam, Josh
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Jun 09, 2025 -

BMW of Jackson responded

We're delighted to hear that Josh, Adam, and Julius provided outstanding service during your visit to BMW of Jackson. It's great knowing everything went smoothly and met your expectations!

June 06, 2025

The Service representative was very courteous and professional Vehicle was serviced in the time promised. More

by Jdp223rez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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Jun 06, 2025 -

BMW of Jackson responded

We're glad to hear that our team at BMW of Jackson met your expectations with courteous and professional service. Thank you for sharing your experience!

June 05, 2025

Everyone at BMW dealership is very knowledgeable, helpful and kind. They get me taken care of in a timely manner. Could not be any better. Great folks. More

by krobm2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

BMW of Jackson responded

We're delighted to hear that our team at BMW of Jackson provided you with knowledgeable and timely service. Thank you for the kind words, we appreciate your support!

June 04, 2025

Good overall. Thorough maintenance. We like our experiences that we have had in the past with Herrin-Gear Chevrolet and BMW and Lexus More

by CHARLIEGJ721
Recommend Dealer
Yes
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Jun 04, 2025 -

BMW of Jackson responded

Charlie, we're glad to hear you had a positive experience with the maintenance at BMW of Jackson. We appreciate your continued support and look forward to serving you again in the future!

June 04, 2025

The dealership was nice but they didn’t check with me before taking my brakes off the car. I ended up waiting 4 hours for a simple oil change. More

by tkdguy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Jun 05, 2025 -

BMW of Jackson responded

I'm sorry to hear about the unexpected delay during your visit. We strive for clear communication and efficient service, and your feedback is valuable to us. Please feel free to reach out if you'd like us to address any further concerns or questions you may have. Thank you, Rick McCary - General Manager - (601) 354-2269

June 04, 2025

Love Julius hésite the besr’i will never go and White Elise becquée of him More

by ROBERT_SUTTONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius waddell
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Jun 05, 2025 -

BMW of Jackson responded

We're happy to hear that Julius has earned BMW of Jackson your confidence! Thank you for the 5-star review, Robert.

June 03, 2025

Adam in the service department does a great job. He always has my loaner car ready and makes sure my car is taken good care of. More

by LYNDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

BMW of Jackson responded

We're delighted to hear that Adam in our service department is taking great care of you at BMW of Jackson. Thank you for sharing your positive experience, and we look forward to serving you again!

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