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BMW of Jackson
Jackson, MS
213 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 213 reviews
July 23, 2015
PLEASANTLY SURPRISED I ABSOLUTELY HATE THE NEW CAR BUYING EXPERIENCE. BUYING A NEW CAR SHOULD BE FUN AND EXCITING, BUT FOR ME IT HAS ALWAYS TURNED INTO AN EMOTIONALLY NEG I ABSOLUTELY HATE THE NEW CAR BUYING EXPERIENCE. BUYING A NEW CAR SHOULD BE FUN AND EXCITING, BUT FOR ME IT HAS ALWAYS TURNED INTO AN EMOTIONALLY NEGATIVE EXPERIENCE. SLICK TALKING SALESMEN AND THEIR MANAGERS TRYING EVERY ANGLE POSSIBLE TO FORCE YOU INTO A CAR OR A DEAL WITH WHICH YOU ARE NOT COMFORTABLE. I HAVE NEVER GIVEN A GOOD REVIEW TO ANY DEALERSHIP - UNTIL NOW! I LIVE OVER 150 MILES AWAY FROM JACKSON, MS.. SO WHEN I FOUND THE CAR I WANTED ONLINE AT HERRIN GEAR BMW IN JACKSON I WAS VERY APPREHENSIVE ABOUT NEGOTIATING OVER THE TELEPHONE AND THEN DRIVING OVER 150 MILES TO FIND OUT IF THEY WOULD STAND BY THE DEAL. I FULLY EXPECTED THE OLD "BAIT AND SWITCH" ROUTINE; OR THE EQUALLY SINISTER "WE FORGOT TO ADD UNDER BODY COATING TO THE PRICE". WHEN I ARRIVED THE CAR WAS READY, THE PRICE WAS AS DISCUSSED - NOTHING ADDED. WE SIGNED THE PAPERS, MADE THE PURCHASE, RECEIVED A LITTLE TRAINING ABOUT THE CAR AND DROVE OFF IN OUR NEW CAR. IT WAS NICE TO FINALLY FIND PROFESSIONAL, COURTEOUS AND CONSCIENTIOUS AUTOMOBILE SALES PEOPLE.. WHEN WE BUY ANOTHER CAR HERRIN GEAR BMW WILL CERTAINLY BE AT THE TOP OF OUR LIST! More
by KP21511
Employees Worked With
PHILIP LEWIS (SALES MANAGER), BROCK CHAPMAN (SALES ASSOCIATE), STEVE ZIMMERER (BUSINESS MANAGER)
March 17, 2014
Took my car there to get minor repairs. It has now been 5 1/2 weeks and they are still not finished with my car. On top of that they refused to lend me a loaner vehicle. Absolutely the worst experience of my 1/2 weeks and they are still not finished with my car. On top of that they refused to lend me a loaner vehicle. Absolutely the worst experience of my life. More
by morganallynm
Employees Worked With
Brandy
October 11, 2013
Went there to have them show me how everything worked in my x5 that I bought at another dealership that was not knowledgeable about the product and since I didn't buy it there they wanted to charge me $300 my x5 that I bought at another dealership that was not knowledgeable about the product and since I didn't buy it there they wanted to charge me $300 to show me their products features, wow! I will never buy or take my vehicle there and would not recommend anyone taking their car there. More
by Kuyven1992
Employees Worked With
Customer service rep
