BMW of Humboldt Bay

Angel was very polite and did not try to oversell me on services though he did mention additional things that could be done. services though he did mention additional things that could be done. More

I love my 2014 X5 diesel. It has met or exceeded my needs flawlessly. Angel, the service representative was able to customize my service agenda by removing items from the anti It has met or exceeded my needs flawlessly. Angel, the service representative was able to customize my service agenda by removing items from the anticipated list of procedures at the most recent appointment. He had noticed that I had had the vehicle in over the summer to check out an engine light warning on the dashboard. Excluding those items made the cost of a servicing more palatable. My friends warned me that I should get rid of my BMW because the engine or transmission will go out by the time it reaches 150,000 miles. I don’t believe that because I drive it very gently and have taken good care of it for the 12 years that I’ve driven it. While I’ve been looking at. replacing it with a new BMW X5, I’m waiting to see if I’m able to continue to use the car. I’m driving and get several more years out of it. My wife has driven her last two cars over 250 thousand miles. So I’m waiting to see how mine lasts before determining whether or not to buy BMW next time. More

I just did above. See my last response. I love dealing with BMW of Humboldt Bay, especially in the service department. Michael and Angel are always very kind and extre See my last response. I love dealing with BMW of Humboldt Bay, especially in the service department. Michael and Angel are always very kind and extremely helpful. They keep me informed, go the extra mile, and my wait times are short. No other dealership around gives the same level of service. More

I wonder how competent the mechanics are. They seem to be replacing my entire car onc part at a time. They seem to be replacing my entire car onc part at a time. More

I wonder how competent the mechanics are. They seem to be replacing my entire car onc part at a time. They seem to be replacing my entire car onc part at a time. More

Beside their lack of Eagle-Dom Fan-ship, the Birds got the win right after my fantastic experience with the amazing team at BMW. Straight, to the point, and without haste, they made the experience simple, the win right after my fantastic experience with the amazing team at BMW. Straight, to the point, and without haste, they made the experience simple, straightforward, and prompt. We will be doing business here for years to come. Touché! More

Incredibly responsive, kind, caring and honest. Communication was fluid and they had amazing follow through. Communication was fluid and they had amazing follow through. More

Every one was every kind. I was very happy with how fast they were to fix my air bags for my recall. I was very happy with how fast they were to fix my air bags for my recall. More

Came in for service appointment which took some issues with the communication via email and ended up calling. Wanted to make sure they were aware since I lived out of the area I needed to get Saturday app with the communication via email and ended up calling. Wanted to make sure they were aware since I lived out of the area I needed to get Saturday appointment which they would not do and I also informed them twice I would have to wait for the service to get completed, when I got there for service they did not have that information????? Now to top it off the appointment was delayed which was indicated being a computer issue. I ended up late for a scheduled business meeting!!! I will try to get service done somewhere else next time. More

Very professional and accommodating, I would return again, the experience was pleasant as compared to challenging in most car purchase’s. again, the experience was pleasant as compared to challenging in most car purchase’s. More