BMW of Hudson Valley

I bought my 2006 525XI from BMW of the Hudson Valley. I have had nothing but friendly, professional,courteous treatment from Sales to service. A few weeks ago my service lights came on for oil, break s have had nothing but friendly, professional,courteous treatment from Sales to service. A few weeks ago my service lights came on for oil, break service and low tire. I brought it in and got a call that day with the price. It was more than i expected but Joanna took time to explain everything in detail, then to my delight I received an email file totally breaking down the work, price and reason (GREAT IDEA. Then the next morning Joanna called me to make sure I received the email and understood it. I was so satisfied with the level of service I had the Gold detail package thrown in. Top notch company from top to bottom. More

The personal service and hekp that Nikki and Joanna gives is fabulous. I enjoy taking my car in as they always make sure every detail is handled. is fabulous. I enjoy taking my car in as they always make sure every detail is handled. More

Always top notch service from beginning to end. The owner and my sales rep stopped in to say hello and confirm all was ok. I have recommended the dealership for 10 years and will continue to. I am always gi and my sales rep stopped in to say hello and confirm all was ok. I have recommended the dealership for 10 years and will continue to. I am always given great treatment from the staff and sing their praises whenever possible. Best, Dan More

VERY PLEASED W/DEALER SERVICE, PROFESSIONALISM, ATTENTION TO DETAIL AND FRIENDLY STAFF. HAVE RECOMMENDED THIS DEALERSHIP TO FAMILY AND FRIENDS. PLAN TO CONTINUE TO DO BUSINESS WHITH THEM FOR SERVICE AND WHE TO DETAIL AND FRIENDLY STAFF. HAVE RECOMMENDED THIS DEALERSHIP TO FAMILY AND FRIENDS. PLAN TO CONTINUE TO DO BUSINESS WHITH THEM FOR SERVICE AND WHEN WE PLAN TO PURCHASE OUR NEXT BMW..... More

My wife and I have been very happy with the level of service that we've received at this dealership and would not hesitate to recommend them to anyone looking for a positive vehicle service experience. service that we've received at this dealership and would not hesitate to recommend them to anyone looking for a positive vehicle service experience. More

Great dealership, besides the car itself they are one of the main reasons that I am sold on BMW. I drove another luxury vehicle( which I will not name) and the customer service experience is why they lost m the main reasons that I am sold on BMW. I drove another luxury vehicle( which I will not name) and the customer service experience is why they lost me. More

The staff is always friendly and very service oriented. They are helpful and efficient and always aim to please. Niki at the front service desk is a pleasure to deal with anytime! They are helpful and efficient and always aim to please. Niki at the front service desk is a pleasure to deal with anytime! More

Always a pleasure, from buying (3 cars) to every time it has been in for servicing. All the employees listed above are exemplary. When a loaner car is not available, I am shuttled to and from my office, a has been in for servicing. All the employees listed above are exemplary. When a loaner car is not available, I am shuttled to and from my office, always in a timely manner by a courteous employee. More

I have leased 2 cars from BMW-HV. They have been courteous, accomodating and very helpful. All of the staff are knowledgeable and friendly. I have ans will continue recommend BMW-HV to friends and f courteous, accomodating and very helpful. All of the staff are knowledgeable and friendly. I have ans will continue recommend BMW-HV to friends and family. Unfortunately, I will never be able to buy another brand of vehicle than BMW. More

I brought my BMW in for service at BMW-HV for an oil change. After talking to the Service Advisor Joanne Holmes, she told me I didn't need an oil change since they are done at 15,000 miles or once a ye change. After talking to the Service Advisor Joanne Holmes, she told me I didn't need an oil change since they are done at 15,000 miles or once a year. Since I always had my previous car's oil change at 3,000 miles (not a BMW), she explained to me that the new synthetic oil doesn't need to be changed so frequently. I appreciated her honesty. I asked if they could check my headlights and I needed an inspection. Joann said it would take about 1 hour. After 45 minutes, my car was ready and it cost me exactly what she said it would. I was very impressed on her professionalism and knowledge of BMWs. Thank you Joann and BMW-HV. At BMW-HV there are no surprises when your car needs service. More