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BMW of Houston North - Service Center

Houston, TX

4.8
544 Reviews

544 Reviews of BMW of Houston North - Service Center

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May 28, 2024

Service Advisor Craig has great communication and customer service and knowledge. Great job BMW North Houston. More

by CY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Craig
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May 30, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 27, 2024

I purchased 3 cars from this dealership and have taken my cars here for maintenance and repairs. Excellent customer service! More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza, my advisor was very friendly and helpful. Jarrel was my shuttle driver and he was also very nice and professional!
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May 29, 2024 -

BMW of Houston North responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2024

Alex was great very helpful and professional he assisted me with the solutions to me vehicle needs More

by Od_cole27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 22, 2024 -

BMW of Houston North responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 16, 2024

Was traveling in Houston on business jam with my automobile and took it to BMW of Houston North. They understood the jam I was in, so me early, and got me in and out of there as quickly as they coul More

by smiteee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael, Patrick
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May 17, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 15, 2024

Getting an oil change here was and always has been a pleasant experience! Their service advisors do just that advise you on what your car needs and are not pushing anything on you. That’s what I like mo More

by cisneros_lilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex C.
Report | Print
May 16, 2024 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2024

Great friendly service, timely completion,, loaner car, car cleaned and road ready at pick up. More

by Lblranchnav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
May 16, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 13, 2024

BMW North has been. has been great. From sales to service I have nothing but good things to say. I highly recommend this dealership. More

by antoinereex5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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May 16, 2024 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

May 12, 2024

Crystal and Arielle got me taken care of and the rose for mothers days after my service was complete was a perfect touch! Thanks ladies! More

by 84gittenst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle, Crystal
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May 14, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 08, 2024

From the minute I pulled into the service bay I felt everything was ready and they told me exactly when it would be finished. My car was delivered back exactly on time cleaned and running. Excellent job More

by bks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian service agent.
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May 10, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 01, 2024

Craig was great from setting up the appointment throughout the entire process until the final payment. He did a great job. I will be calling him again when I need further assistance. More

by John Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
May 03, 2024 -

BMW of Houston North responded

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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