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BMW of Houston North - Service Center

Houston, TX

4.8
529 Reviews

529 Reviews of BMW of Houston North - Service Center

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April 11, 2024

Clean . .professional and easy and attentive to customer needs. Kept us informed of the vehicleprigress and prompt notification when to pick the vehicle More

by Mrsojo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Apr 13, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 08, 2024

Cassey helped out very good , also took care of my problem as fast as she could! More

by Ceeze22s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
Apr 10, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2024

Excellent service! I was able to go online and easily schedule a convenient appointment - and they were ready for me when I pulled in, My Service Advisor, Adrian, kep More

by Vicky P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 10, 2024 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 05, 2024

I like this store better than other BMW store. Craig is my service advisor and he is the best. More

by YY
Recommend Dealer
Yes
Employees Worked With
Craig Runaas
Apr 07, 2024 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 03, 2024

Awesome service team , car was inspected quickly and they gave me the estimate within a day More

by Bryanmajano4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Runaas
Apr 05, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2024

All of the staff is extremely nice and tentative. They will make you feel welcome and are extremely helpful. More

by Rodrigo F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian O.; Khalip
Mar 29, 2024 -

BMW of Houston North responded

Hello Rodrigo, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

March 20, 2024

This service department has been incredible. Alex goes above and beyond, and I’ll never take my car anywhere else. More

by Katieholditch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 22, 2024 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 18, 2024

Service department was excellent this trip. Much appreciated improvements over the past oil change that had been 3 hours of waiting time. Adrian did an excellent job and the loner car people More

by paulgross63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Mar 21, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

March 15, 2024

I’ve been associated with this dealership for at least 15 years and the service department has always treated me with patience and respect. The repairs to my my car was alway done properly and on time includ More

by dannybauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Mar 19, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 11, 2024

Dealership is clean and everyone is professional with friendly attitude. Service is efficient and everyone seems customer focused. More

by Rmls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Gautreaux
Mar 12, 2024 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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