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BMW of Houston North - Service Center

Houston, TX

4.8
516 Reviews

516 Reviews of BMW of Houston North - Service Center

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March 01, 2024

Excellent & Professional service give them 10 out of 10 and my service advisor Alex went beyond to cater me. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 05, 2024 -

BMW of Houston North responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2024

EXCELLENT CUSTOMER SERVICE! !! Hamza was the best!!! I hit a curb & my rim was scraped up & just made me sick! Hamza assured me they could repair it. BMW made it look like new. 1 More

by toniunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza
Mar 02, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 24, 2024

Very professionals regarding explaining details of the work to be done, keeping me informed at all times and having the vehicle ready at the expected time. More

by Luis.vargas31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrián Ornelas
Feb 27, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2024

Every one was very nice and helpful. Made me feel important as a customer. Addressed all of my concerns. More

by Beemer Babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasing, Jack Hyink
Feb 26, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 23, 2024

Very professional service…. facility was well thought out and clean….my Service Rep. Deryck was awesome! More

by caj1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Feb 27, 2024 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

February 21, 2024

Julio was a great service rep. Very happy with the courteous and detailed service. Very professional. More

by kev1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Feb 26, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2024

Great customer service. The maintenance managers listen and are very responsive. Rafael was great. A plus rating More

by Sneck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Feb 20, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! If you need more help, our team is available to talk -- safe travels!

February 16, 2024

Good quick service. I trust their staff. Loaner vehicle was excellent and gave me ability to get some errands done while I waited. More

by cadugand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadma
Feb 19, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 15, 2024

BMW of Houston North service department is second to none!!! They always go above and beyond for their customers. They are very professional and knowledgeable with the service they provide. Thanks again More

by sheiladandrewsabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Arevalo, Cassey, Timothy
Feb 19, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 12, 2024

The service department, the advisor Jordan Gautreaux that handled my vehicle and Did an excellent job, and everything right to get my vehicle done for me. More

by Teamsupplee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 16, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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