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BMW of Houston North - Service Center

Houston, TX

4.8
516 Reviews

516 Reviews of BMW of Houston North - Service Center

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May 08, 2024

From the minute I pulled into the service bay I felt everything was ready and they told me exactly when it would be finished. My car was delivered back exactly on time cleaned and running. Excellent job More

by bks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian service agent.
May 10, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 01, 2024

Craig was great from setting up the appointment throughout the entire process until the final payment. He did a great job. I will be calling him again when I need further assistance. More

by John Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
May 03, 2024 -

BMW of Houston North responded

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2024

Thank you for fast and efficient service. I also want to give kudos to my service guy, Jordan For always giving me top-tier customer service and care when I need it! More

by Michelledw83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 28, 2024 -

BMW of Houston North responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2024

Easy check in and check out. Customer service was great and work was completed within the estimated time More

by gellybeani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael
Apr 25, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 19, 2024

BMW of Houston North provides excellent maintenance services with video illustrating the required repairs in real time! The management and staff were very friendly and professional. My maintenance advi More

by Vetsfc61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Craig Runoos
Apr 22, 2024 -

BMW of Houston North responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

April 17, 2024

Professional service in a timely manner. Will continue to use BMW North for service needs. More

by braydavid31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 19, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2024

Clean, efficient, and effective! !! I came in needing service and I received above and beyond that! More

by shariah spikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Apr 15, 2024 -

BMW of Houston North responded

We are pleased to hear you had such a positive experience with us, Shariah! If you ever need help, just give us a call. Happy motoring!

April 11, 2024

Clean . .professional and easy and attentive to customer needs. Kept us informed of the vehicleprigress and prompt notification when to pick the vehicle More

by Mrsojo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Apr 13, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 08, 2024

Excellent service! I was able to go online and easily schedule a convenient appointment - and they were ready for me when I pulled in, My Service Advisor, Adrian, kep More

by Vicky P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 10, 2024 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2024

Cassey helped out very good , also took care of my problem as fast as she could! More

by Ceeze22s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
Apr 10, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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