BMW of Houston North - Service Center
Houston, TX
516 Reviews of BMW of Houston North - Service Center
From the minute I pulled into the service bay I felt everything was ready and they told me exactly when it would be finished. My car was delivered back exactly on time cleaned and running. Excellent job everything was ready and they told me exactly when it would be finished. My car was delivered back exactly on time cleaned and running. Excellent job. More
Craig was great from setting up the appointment throughout the entire process until the final payment. He did a great job. I will be calling him again when I need further assistance. throughout the entire process until the final payment. He did a great job. I will be calling him again when I need further assistance. More
Thank you for fast and efficient service. I also want to give kudos to my service guy, Jordan For always giving me top-tier customer service and care when I need it! I also want to give kudos to my service guy, Jordan For always giving me top-tier customer service and care when I need it! More
BMW of Houston North provides excellent maintenance services with video illustrating the required repairs in real time! The management and staff were very friendly and professional. My maintenance advi services with video illustrating the required repairs in real time! The management and staff were very friendly and professional. My maintenance advisor pointed out and explained every detail of the repairs. He is knowledgeable and trustworthy. They also above and beyond my expectations by providing me a loaner vehicle to continue completing my errands. The BMW of Houston North will be the company I trust for all vehicle services of choice! More
Clean . .professional and easy and attentive to customer needs. Kept us informed of the vehicleprigress and prompt notification when to pick the vehicle .professional and easy and attentive to customer needs. Kept us informed of the vehicleprigress and prompt notification when to pick the vehicle More
Excellent service! I was able to go online and easily schedule a convenient appointment - and they were ready for me when I pulled in, My Service Advisor, Adrian, kep I was able to go online and easily schedule a convenient appointment - and they were ready for me when I pulled in, My Service Advisor, Adrian, kept me informed while the work was in progress and then got me back on the road without any disruptions. It’s always nice to have your car released to you after a good wash. I’ve been a customer of this dealership for 26 years, and customer service is what has kept me on their customer list. More