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BMW of Houston North - Service Center

Houston, TX

4.8
544 Reviews

544 Reviews of BMW of Houston North - Service Center

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July 02, 2024

Excellent service Department. I rate Deryck, my service advisor 10 out of 10 for knowledge, professionalism and excellence. More

by BMW driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Jul 03, 2024 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 15, 2024

Jordan G. at BMW of Houston North has been my service advisor and continues helping me to keep my 10 year old BMW 6-series operational and in good shape. He’s More

by JayAlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan G.
Jun 17, 2024 -

BMW of Houston North responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

June 15, 2024

Excellent service! ! I don’t mind driving out to the dealership and waiting to get the service completed. More

by Richard W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Runaas
Jun 18, 2024 -

BMW of Houston North responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 14, 2024

Wonderful help with everything and nice. I went to another dealership and everyone was awful. More

by lil_robin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazma
Jun 16, 2024 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 14, 2024

Today's visit was efficient and timely. I arrived 1 hour prior to my appointment, to ensure I could be shuttled to work in a timely manner. Mr. Nate helped me with my entry, mechanical n More

by MEAGAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Nate; Ms. Natasha
Jun 16, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 13, 2024

I appreciate the timely attention as well as the comfort provided during the recent service of my car. More

by Wonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Jue
Jun 14, 2024 -

BMW of Houston North responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

June 13, 2024

BMW North Houston does an outstanding job on all service related issues. We are very happy with their work and will always use them for our service requirements. Very timely and high quality. Thanks! More

by DaveSchneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Billiot
Jun 14, 2024 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 13, 2024

Deryck in the service department is first class. His customer service and expertise is second to none. He always is accommodating no matter the situation. We very much appreciate dealing with him a More

by rockyg1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Jun 14, 2024 -

BMW of Houston North responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 12, 2024

My experience at BMW North was great! Raphael was very nice and helpful to get all of my needs taken care of. I appreciate feeling that people still care in the world because excellent c More

by Tonya49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael
Jun 14, 2024 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 10, 2024

Very friendly service was quick then supposed to be agent that help was very helpful and they kept snack full love it More

by Tonia
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No name
Jun 11, 2024 -

BMW of Houston North responded

Hi Tonia, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

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