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BMW of Houston North - Service Center

Houston, TX

4.8
528 Reviews

528 Reviews of BMW of Houston North - Service Center

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June 13, 2024

BMW North Houston does an outstanding job on all service related issues. We are very happy with their work and will always use them for our service requirements. Very timely and high quality. Thanks! More

by DaveSchneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Billiot
Jun 14, 2024 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 13, 2024

Deryck in the service department is first class. His customer service and expertise is second to none. He always is accommodating no matter the situation. We very much appreciate dealing with him a More

by rockyg1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Jun 14, 2024 -

BMW of Houston North responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 12, 2024

My experience at BMW North was great! Raphael was very nice and helpful to get all of my needs taken care of. I appreciate feeling that people still care in the world because excellent c More

by Tonya49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael
Jun 14, 2024 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 10, 2024

Very friendly service was quick then supposed to be agent that help was very helpful and they kept snack full love it More

by Tonia
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No name
Jun 11, 2024 -

BMW of Houston North responded

Hi Tonia, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2024

Our service advisor Deryck was very professional and courteous and exhibited the knowledge and professionalism concerning our visit. I would rate Deryck a 10+. More

by kbankhead146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Jun 12, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Our service advisor, Hamza was wonderful and had exceptional customer service. He kept us informed and we really appreciated the competitive pricing. The video report provided was very helpful. Big More

by pheomany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza Ahmad, Jasmine
Jun 06, 2024 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 05, 2024

The service department and all the personnel at the dealership associated with service are always very attentive and professional. More

by Jimiddleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 06, 2024 -

BMW of Houston North responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

Very nice facility. Staff was friendly and knowledgeable. Received the work needed by mileage to keep my BMW RUNNING GREAT. Thanks. More

by Roy G
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser was great.
Jun 06, 2024 -

BMW of Houston North responded

Hello Roy, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2024

Service manager and my individual service advisor were very accommodating to my needs and expectations More

by hamilsue1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Cabrera and service manager who we did not catch his name
Jun 03, 2024 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 31, 2024

Clean, good amount of inventory, arranged nice, everyone is pretty approachable and is knowledgeable. The service department is stellar, but the service advisor Jordan specifically is awesome! More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Gautreaux
Jun 03, 2024 -

BMW of Houston North responded

Hi Simone, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

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