BMW of Houston North - Service Center

I arrived for my appointment to find that my reservation was not to be found. I did have a email conformation. I was told that a new reservation program was installed a few days before and they were still was not to be found. I did have a email conformation. I was told that a new reservation program was installed a few days before and they were still working out the bugs. The service team inserted my vehicle into a very busy schedule. I appreciate their effort to resolve a computer glitch and not affect the customer. Great job! More

Service advisor very professional and follows up as advised. They were great at accepting a drive in as expected. advised. They were great at accepting a drive in as expected. More

Best customer service experience ever! Friendly, thorough and professional customer service. Thank you Jason Mendoza! and professional customer service. Thank you Jason Mendoza! More

Great service advisor! Communication was outstanding & extremely courteous & knowledgeable. Repairs done timely and efficiently. All staff friendly extremely courteous & knowledgeable. Repairs done timely and efficiently. All staff friendly More

Routine maintenance was performed on our 530i. Jeremy was professional, store/service area extremely clean. professional, store/service area extremely clean. More

Easy to access from my house very friendly workers. Shop very clean Not long wait very clean Not long wait More

My service man jermy gold takes care of my BMW very good .he always has my car clean and serviced .he always has my car clean and serviced More

I love this dealership. It's always super clean and welcoming. Rader (the service agent) was on top of my needed maintenance. I had an early morning appointment and he was there waiting for me. He kept welcoming. Rader (the service agent) was on top of my needed maintenance. I had an early morning appointment and he was there waiting for me. He kept me up to date about my car and I appreciate that because it allowed me to better plan my day especially since there's such a shortage of cars - no loaner cars available. This is a great BMW location. More

Rader is always excellent!! He takes the time to explain the service provided and always is positive. the service provided and always is positive. More

Had service visit !0/26/21. Was very impressed with professionalism of my service agent Jeremy Gold. He did a great job of explaining service needed and answering my questions. I am very happy with myB professionalism of my service agent Jeremy Gold. He did a great job of explaining service needed and answering my questions. I am very happy with myBWN and with BWW of Houston North More