BMW of Houston North - Service Center

BMW of Houston North has great customer service. They make you feel right at home and takes care of your needs in a timely manner. They make you feel right at home and takes care of your needs in a timely manner. More

The service department at this dealership is excellent. Hamza and Deryck are the best service department agents that I have had the pleasure of working with. They are polite, professional, and courteous. T Hamza and Deryck are the best service department agents that I have had the pleasure of working with. They are polite, professional, and courteous. They do what they say they are going to do and the job is done efficiently and perfectly. More

Mr. Alex really took great care of me and I really love that he explained everything to me that he explained everything to me More

Friendly people and excellent service. They took excellent care of our car. A pleasure to visit They took excellent care of our car. A pleasure to visit More

Great detailed fast service. Everyone had pleasant attitudes and very good communication. As always washed car Everyone had pleasant attitudes and very good communication. As always washed car More

Truly a wonderful experience with Jorge. I appreciated his thoroughness, professionalism and dedication. He made the experience so easy. I appreciated his thoroughness, professionalism and dedication. He made the experience so easy. More

Jorge helped me and answered questions that I have asked SEVERAL times in the past that I got the incorrect answers to (with different people) because the customer service person didn't go one step further SEVERAL times in the past that I got the incorrect answers to (with different people) because the customer service person didn't go one step further to find my answer. (From the Woodlands location). Jorge was extremely helpful and knowledgeable about everything I inquired about, and if he didn't know the answer he would immediately find out what it was. I felt like I was actually dealing with someone that cared about his job and the customer. My husband and I have owned luxury SUVs or sports cars for over 20 years and I was doubting EVER buying another BMW again because of how bad ANY service I have received has been. I will DEFINITELY be going back to Houston Northwest BMW and asking for Jorge! More

The service received in the last visit was beyond expectations. The service Advisor, Deryck Haytasingh took charge of the appointment completed all maintenance and warranty items smoothly and quick expectations. The service Advisor, Deryck Haytasingh took charge of the appointment completed all maintenance and warranty items smoothly and quickly. The staff in this department are polite and professional. Recommend this dealership for your next car purchase. More

Access. Availability to make appoinments awesome advisor takes the time to explain the repairs or maintenance meded. Availability to make appoinments awesome advisor takes the time to explain the repairs or maintenance meded. More

I had my service today at BMW North. Arielle assisted me. She was very quick, fast and efficient. She went above and beyond, she got me in and out . I highly recommend BMW North Houston Arielle assisted me. She was very quick, fast and efficient. She went above and beyond, she got me in and out . I highly recommend BMW North Houston to everyone. More