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BMW of Houston North - Service Center

Houston, TX

4.8
551 Reviews

551 Reviews of BMW of Houston North - Service Center

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December 09, 2021

The service was outstanding. When finished, my 2007 looked brand new. I could not have been happier. More

by Bls7233
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
Dec 13, 2021 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

Staffs are very friendly and gave good suggestions. Didn't notice any selling tricks during the stay.. Cathy was very good coordinator, I would recommend this place for service. More

by mkumar099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy
Dec 09, 2021 -

BMW of Houston North responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2021

I arrived for my appointment to find that my reservation was not to be found. I did have a email conformation. I was told that a new reservation program was installed a few days before and they were still More

by ctbk27
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Wadsworth
Dec 06, 2021 -

BMW of Houston North responded

Hello, we are pleased to hear you had such a positive experience with us! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help. Have a great day!

November 29, 2021

Service advisor very professional and follows up as advised. They were great at accepting a drive in as expected. More

by m4carb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond
Dec 02, 2021 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 23, 2021

Best customer service experience ever! Friendly, thorough and professional customer service. Thank you Jason Mendoza! More

by amarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
Nov 26, 2021 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at BMW of Houston North! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2021

Great service advisor! Communication was outstanding & extremely courteous & knowledgeable. Repairs done timely and efficiently. All staff friendly More

by Shawnquiggins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler , Sydney Thorp
Nov 25, 2021 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2021

Routine maintenance was performed on our 530i. Jeremy was professional, store/service area extremely clean. More

by Briancorriston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 14, 2021 -

BMW of Houston North responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2021

Easy to access from my house very friendly workers. Shop very clean Not long wait More

by lawanda60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond
Nov 10, 2021 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 07, 2021

My service man jermy gold takes care of my BMW very good .he always has my car clean and serviced More

by NanainhouEzraston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy gold servise
Nov 09, 2021 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Thank you, and have a fantastic day!

November 04, 2021

I love this dealership. It's always super clean and welcoming. Rader (the service agent) was on top of my needed maintenance. I had an early morning appointment and he was there waiting for me. He kept More

by Karen J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Nov 08, 2021 -

BMW of Houston North responded

Hi Karen, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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