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BMW of Houston North - Service Center

Houston, TX

4.8
517 Reviews

517 Reviews of BMW of Houston North - Service Center

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January 17, 2022

Outstanding customer service. Thank you Chase you are Outstanding customer service. Thank you Chase you are the best. I appreciate the help and the car wash in the end. More

by nabila mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Jan 20, 2022 -

BMW of Houston North responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

January 17, 2022

Reliable Convenient Close to home Have been a customer for more than ten years now More

by Vicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Consultant
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Jan 20, 2022 -

BMW of Houston North responded

Hi Vicky, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2022

Service department always professional!! Do the job right and on time everytime. Highly recommend BMW North Service department. More

by Dnnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
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Jan 20, 2022 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2022

I thought the customer service was very good right from the start with the drive up service. The repair time was a little lengthy but the repairs were excellent. More

by Chuckwilliams524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 20, 2022 -

BMW of Houston North responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

January 06, 2022

The service visit was thorough and efficient. The staff (particularly my service "Rader Evans") was professional and courteous. There were a number of email reminders (which were appreciated) leading up to More

by ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rader Evans
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Jan 20, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 01, 2022

Great Service department. Chien Tsai is a model service advisor. Will definitely return to the Service dept of BMW Of Houston North. More

by sandipan bhattacharya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Tsai
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December 31, 2021

Derecyk was very professional and courteous throughout the process and ensured the best service and cost More

by Sanjeev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derecyk Singh
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December 29, 2021

Always get great service and expert advice about my 2 BMWs, wouldn’t go anywhere else. More

by txhelen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassieb
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December 28, 2021

I was able to schedule my appointment in an acceptable time frame and was treated well. My service advisor was excellent and very attentive to my schedule. More

by dogi997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
December 26, 2021

The service is not the same, understaffed and dealing with the world wide pandemic. Hopefully BMW can make great improvements in the upcoming new year. More

by gershields60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deryck H.
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