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BMW of Houston North - Service Center

Houston, TX

4.8
550 Reviews

550 Reviews of BMW of Houston North - Service Center

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April 17, 2022

Good service and on time… knew what he was taking about and gave his own input More

by Javier Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David,Mathias
Apr 21, 2022 -

BMW of Houston North responded

Hi Javier, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

I’ve used this dealership for over 19 yrs and I won’t complain. My advisor always make sure I’m taken cared of. More

by hmelonson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radar
Apr 18, 2022 -

BMW of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 02, 2022

Fast service, I got my car back the same day. The service manager Carla Waddell is great to work with. She is very knowledgeable and easy to work with. Wonderful service! More

by Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Waddell
Apr 05, 2022 -

BMW of Houston North responded

Hi Mari, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

I had been to this dealership past 3-4 years. Jeremy Gold is outstanding willing to work out and do whatever it takes. Whatever he can he will do it. Thanks Jeremy. 🙏 More

by papaji42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy gold
Apr 05, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 31, 2022

My car needed 2 year annual service. Experience was great, service was professional, reliable and courteous. More

by M.P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 05, 2022 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

I arrived to get my vehicle fixed under the warranty however there was some confusion on my behalf. Chien made sure that I had the best experience with proper communication and making sure my car was f More

by Shawna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Nan
Apr 02, 2022 -

BMW of Houston North responded

Hi Shawna, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 26, 2022

This dealership offers great service, with comfortable waiting area. My advisor was very nice and communicated with me throughout the process. More

by Pellumyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond Fleming
Mar 29, 2022 -

BMW of Houston North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 25, 2022

First service at this dealership and really disappointed. Agent was not there to meet me on time, in fact not there at all, the promised shuttle was not provided - the driver didn't show up. And when I picke More

by rcashman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Mar 29, 2022 -

BMW of Houston North responded

Hi Rcashman, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

March 23, 2022

Service staffs at the dealership were welcoming, they kept me updated on my vehicle status. They gave me a detailed inspection report on what maintenance my vehicle needed. Definitely recommend this loca More

by Martinnguyen06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diamond
Mar 27, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

March 20, 2022

Service here is good. I had an appointment so there was some there to greet me when I arrived. I opted to wait in the lobby while my vehicle was serviced. They had a varie More

by M dot
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Mar 24, 2022 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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