BMW of Houston North - Service Center

Diamond was My service advisor. She gave great customer service. Very professional and friendly. Explained to me about the service that was done on my BMW I will be back soon for a She gave great customer service. Very professional and friendly. Explained to me about the service that was done on my BMW I will be back soon for an oil change. More

Our 2018 X3 needed a scheduled oil change, plus rotate, balance and alignment. Jason was my service advisor and he was helpful with great communication. The service was completed within 6.5 hours (9:30 to balance and alignment. Jason was my service advisor and he was helpful with great communication. The service was completed within 6.5 hours (9:30 to 4:00) and there was also a link to the service technician's video and photo of the service/repairs - first time I have seen a video like that and it was much appreciated. The only downsides were the prices for service and the time required for a courtesy ride home, which included ~30 minute wait and then ~30 minutes drive as I was the second drop-off. More

Service advisor was very helpful and communicative. She let me know status several times during my stay. She let me know status several times during my stay. More

Fast ,kind service, no push on anything, would Recommend to anyone to go to Northwest BMW to anyone to go to Northwest BMW More

This was my first experience with this dealership, and they were great!! It began with a lost key, in which Hamza took excellent care of me. Next was the service department where I was in the excellent c they were great!! It began with a lost key, in which Hamza took excellent care of me. Next was the service department where I was in the excellent care of Deryck. He made everthing so easy!! Lastly, I had the pleasure of being driven by Sterling and Quincy when I was taken home and brought picked up when my car was ready. Very impressed with tue level of service! More

My wife and I have purchased cars from BMW North for many years and have never been disappointed in the vehicle(s) or the service. Our Service Writer, Jeremey Gold has historically provided first class serv years and have never been disappointed in the vehicle(s) or the service. Our Service Writer, Jeremey Gold has historically provided first class service. Jeremy is the only reason we do not visit a closer dealer (BMW West Houston) for our service needs. More

I was extremely pleased with our service advisor and that my car was ready by the time promised. my car was ready by the time promised. More

The are a number of dealerships claiming to be the best. It doesn’t matter what vehicle you want, just go to any AUTONATION Dealership and they will help you find the vehicle you want. Autonation BMW is a It doesn’t matter what vehicle you want, just go to any AUTONATION Dealership and they will help you find the vehicle you want. Autonation BMW is a great store. Mercedes Benz of Houston North is another GREAT STORE. Please ask for Anna at MB of Houston North. If you want a FORD, call Jim Rodriguez at Autonation FORD on I10. Email Jim at rodriguezj27@autonation.com For a BMW CALL Ed Steinberg at BMW More

Rader! In a word, he is the best. Excellent customer care. At the risk of being rude, there should be a team meeting and Rader should be the model of co In a word, he is the best. Excellent customer care. At the risk of being rude, there should be a team meeting and Rader should be the model of conduct. He is among a few who truly is their to make the clients experience pleasant. More

Great facilities and professional employees, We love the. video showing what was serviced and what will need serviced in the future. video showing what was serviced and what will need serviced in the future. More