BMW of Houston North - Service Center

This location has excellent service. The representative, Jason, responded quickly to my needs. While the car is being serviced, they have a nice waiting area. The representative, Jason, responded quickly to my needs. While the car is being serviced, they have a nice waiting area. More

Excellent customer service and great professionalism. I highly recommend it . Always took care of the issue and have been reasonable with what needs I’ve had I highly recommend it . Always took care of the issue and have been reasonable with what needs I’ve had More

Entire process was smooth sailing. From creating the appointment, getting to the dealership, and being informed throughout the process and getting checked out. Great experience wor From creating the appointment, getting to the dealership, and being informed throughout the process and getting checked out. Great experience working with this dealership. More

Great dealership! Amazing staff on the sales and service side - they are all very professional, knowledgeable and polite! Amazing staff on the sales and service side - they are all very professional, knowledgeable and polite! More

The best part of the check-up was my rep, Cassey Monroe and the video provided by the mechanic. Awesome service experience! and the video provided by the mechanic. Awesome service experience! More

All staffs are wonderful and polite. Most especially to Jason. Great Job and very satisfied for the works done to my car. Most especially to Jason. Great Job and very satisfied for the works done to my car. More

Radar did his best to get us out of dealership in a good time frame. time frame. More

Zero followups and missed calls. Service advisor hardly called me and wasted almost 3 weeks of my time and energy. Even she couldn’t pick the call numerous times. Finally I had to go Service advisor hardly called me and wasted almost 3 weeks of my time and energy. Even she couldn’t pick the call numerous times. Finally I had to go to the dealership in-person to ask the supervisor to either change this service advisor or give me my car back. I got me car fixed the next day. This would be the last dealership I’ll take my BMW to. More

fantastic service department. my car was fixed perfectly and rapidly. love these guys. will continue to use them forever my car was fixed perfectly and rapidly. love these guys. will continue to use them forever More

Great service and upfront with what was needed for my vehicle. Jeremy at your service department was mist helpful and very attentive to our questions. Thank you Jeremy for making this service day a good vehicle. Jeremy at your service department was mist helpful and very attentive to our questions. Thank you Jeremy for making this service day a good experience. More