BMW of Houston North - Service Center

My service advisor, Hamza Ahmad, was excellent today. First, due to personal commitments, I requested that my appointment scheduled for next week be rescheduled. Without any hesitation, he was able to First, due to personal commitments, I requested that my appointment scheduled for next week be rescheduled. Without any hesitation, he was able to accommodate my request today. Next, when I arrived as scheduled, my car was immediately attended to. The protected time estimate for my annual maintenance was spot on. The technicians and Hamza ensured my vehicle received the expected attention and thoroughness. Hamza and his support team were very pleasant, punctual, and professional throughout the full process. Their communications throughout my entire appointment were succinct, timely, and thorough. I would highly recommend the BMW of Houston North Service Team and Sales Team. More

It’s clean and well organized. The staff are generally friendly and competent, especially in the service department. The staff are generally friendly and competent, especially in the service department. More

The service department, and in particular advisor Hamza, does a great job every time I bring my car in. He is thorough, polite, accommodating, and knowledgeable. I highly recommend the service department be does a great job every time I bring my car in. He is thorough, polite, accommodating, and knowledgeable. I highly recommend the service department because of Hamza. More

The staff was very professional and on point with the service. Keep up the good work! service. Keep up the good work! More

Very clean and is run very efficiently. Employees are courteous, genuine and knowledgeable. No more. Employees are courteous, genuine and knowledgeable. No more. More

La atención y rapidez con la reparación del auto fue excelente gracias por todo, en especial a Adrian por gestionar todo con gran calidad excelente gracias por todo, en especial a Adrian por gestionar todo con gran calidad More

BMW North has consistently demonstrated top notch customer service and I am always pleasantly surprised by the standards they have set for themselves. customer service and I am always pleasantly surprised by the standards they have set for themselves. More

Very fast service and great communication regarding services needed during tech inspection. I also enjoy the video inspection sent to me during the waiting process. Jordan always takes care of me. services needed during tech inspection. I also enjoy the video inspection sent to me during the waiting process. Jordan always takes care of me. More

Great job! Jordan our advisor is a GREAT ASSET to your service team! Thank you Jordan our advisor is a GREAT ASSET to your service team! Thank you More

Excelente services Derick is the best ! best customer atención .everything super clean ,and super fast best customer atención .everything super clean ,and super fast More