BMW of Houston North - Service Center

Associates are professional and patient. Clear and easy communication. Will definitely be back to have my car service each time at that location.(BMW North) Clear and easy communication. Will definitely be back to have my car service each time at that location.(BMW North) More

When I arrived, the systems were down, then found out the person who scheduled my appointment didn't add my loaner vehicle. So they were hesitate to give me the loaner. They agreed if I was to return same da person who scheduled my appointment didn't add my loaner vehicle. So they were hesitate to give me the loaner. They agreed if I was to return same day, I could have the loaner. Which I agreed, my service person never greeted me or acknowledge that I was even a customer. I didn't find out who he was until it was time to pick up my vehicle. It was very unprofessional nothing like Sewell customer service I'm use to at Audi. I will definitely try another BMW location. More

Excellent service Department. I rate Deryck, my service advisor 10 out of 10 for knowledge, professionalism and excellence. I rate Deryck, my service advisor 10 out of 10 for knowledge, professionalism and excellence. More

Jordan G. at BMW of Houston North has been my service advisor and continues helping me to keep my 10 year old BMW 6-series operational and in good shape. He’s at BMW of Houston North has been my service advisor and continues helping me to keep my 10 year old BMW 6-series operational and in good shape. He’s also one of the kindest individuals I know at the dealership. The technician also did a phenomenal job with all of the repairs. I strongly recommend the service center at BMW of Houston North for your BMW repair needs. More

Excellent service! ! I don’t mind driving out to the dealership and waiting to get the service completed. ! I don’t mind driving out to the dealership and waiting to get the service completed. More

Wonderful help with everything and nice. I went to another dealership and everyone was awful. I went to another dealership and everyone was awful. More

Today's visit was efficient and timely. I arrived 1 hour prior to my appointment, to ensure I could be shuttled to work in a timely manner. Mr. Nate helped me with my entry, mechanical n I arrived 1 hour prior to my appointment, to ensure I could be shuttled to work in a timely manner. Mr. Nate helped me with my entry, mechanical needs and review of maintenance pricing and requests for service. He was kind, thorough and also made sure the shuttle I requested was accounted for. The service for the vehicle met the request. The service advisor that I was assigned to, Ms. Natasha of whom I met while I was awaiting the shuttle, was responsive to my request and also remembered my time constraints. More

I appreciate the timely attention as well as the comfort provided during the recent service of my car. provided during the recent service of my car. More

BMW North Houston does an outstanding job on all service related issues. We are very happy with their work and will always use them for our service requirements. Very timely and high quality. Thanks! related issues. We are very happy with their work and will always use them for our service requirements. Very timely and high quality. Thanks! More

Deryck in the service department is first class. His customer service and expertise is second to none. He always is accommodating no matter the situation. We very much appreciate dealing with him a His customer service and expertise is second to none. He always is accommodating no matter the situation. We very much appreciate dealing with him and will continue to do so! More