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BMW of Houston North - Service Center

Houston, TX

4.8
550 Reviews

550 Reviews of BMW of Houston North - Service Center

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November 22, 2022

Stellar service and a premium experience. Service was done on the time which was scheduled and in a complete and thorough fashion. This dealer services 4 of my vehicles and does an excel More

by Michael67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Carla
Nov 24, 2022 -

BMW of Houston North responded

Hello Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

November 18, 2022

My advisor Chen made every effort to make me a satisfied customer. The Dealership is awesom and everyone is very professional. More

by Buildergal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chin
Nov 22, 2022 -

BMW of Houston North responded

Hello, thanks so much for the warm recommendation of the team here at BMW of Houston North. Drive safe, and we'll see you on the road.

November 16, 2022

Customer service rep Jeremy was outstanding. Loaner car was covered in bird poop and when I mentioned it to the loaner car rep her reply was “Yeah it looks like it was hanging around the trees.” More

by Jeromecary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 21, 2022 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

I have bought my cars from this dealership for many years and the reason I keep coming back is the service department. My relationship with Jeremy and his team is one of honesty and respect to each other. Wi More

by Mjschu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gold and his service team
Nov 18, 2022 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2022

It was a good experience. Dropped off the car and was updated when needed. Thank you More

by Ivan.martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Nov 16, 2022 -

BMW of Houston North responded

Hi Ivan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 03, 2022

Worked with Tyler to get my break-in service done after a different dealership said they didn’t have the supplies. Tyler was awesome and is a fellow car nut. The service tech sent me a video and all was good More

by Mdfg83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 11, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

The service advisor is excellent. The staff is friendly. . The technicians are skilled. I am committed to this dealership and it’s staff. I will miss Gregg . More

by johntillmanjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 09, 2022 -

BMW of Houston North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 27, 2022

My experience was wonderful, I made the appointment last week I was in and out on time. They had a driver waiting to take me to work. The service was complete in less time that was quoted. The drive was ex More

by 8815cldr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Monroe
Nov 03, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 24, 2022

After a mistake was made on the initial service, Rader went above and beyond to make up for the problem and guarantee I had a good experience. More

by tcampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rader
Oct 31, 2022 -

BMW of Houston North responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

I always get treated well at BMW of North Houston. Service is always top notch. More

by Steve.ram90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 28, 2022 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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