BMW of Houston North - Service Center

Excellent timely service to repair defect on new vehicle. Service advisor kept us updated throughout process Service advisor kept us updated throughout process More

Love my local BMW North dealership it's like visiting friends who care about my safety and making sure my care get's fixed the first time. I never trust anyone else. friends who care about my safety and making sure my care get's fixed the first time. I never trust anyone else. More

Setting the appointment was easy, the communications with the dealership very friendly and clear, and the courtesy transport service to and from my home on time and safe. Above all, the problem was clearly the dealership very friendly and clear, and the courtesy transport service to and from my home on time and safe. Above all, the problem was clearly understood and properly and timely resolved. More

Scheduled service appointment for an airbag recall took five days longer than estimated. Called on three times and left messages before an advisor returned my call. Was never offered a rental or any transp five days longer than estimated. Called on three times and left messages before an advisor returned my call. Was never offered a rental or any transportation option for the inconvenience. More

Professional service is a plus at BMW North. Jason is very attentive to my car needs and communicates the solutions during the service process clearly and onetime. Highly recommend!! Jason is very attentive to my car needs and communicates the solutions during the service process clearly and onetime. Highly recommend!! More

Dyrck is the true definition of excellent customer service; he is clearly stepped in tradition and excellence. His service was phenomenal. He was very friendly and professional, constantly maintained service; he is clearly stepped in tradition and excellence. His service was phenomenal. He was very friendly and professional, constantly maintained communication regarding the service, he was easy to contact, prompt and on-time. The dealership is absolutely amazing to work with in all aspects and a comfortable environment. More

Very friendly people and very fast service every thing was neatly done and they even cleaned my car thanks was neatly done and they even cleaned my car thanks More

This location has excellent service. The representative, Jason, responded quickly to my needs. While the car is being serviced, they have a nice waiting area. The representative, Jason, responded quickly to my needs. While the car is being serviced, they have a nice waiting area. More

Excellent customer service and great professionalism. I highly recommend it . Always took care of the issue and have been reasonable with what needs I’ve had I highly recommend it . Always took care of the issue and have been reasonable with what needs I’ve had More

Entire process was smooth sailing. From creating the appointment, getting to the dealership, and being informed throughout the process and getting checked out. Great experience wor From creating the appointment, getting to the dealership, and being informed throughout the process and getting checked out. Great experience working with this dealership. More