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BMW of Houston North - Service Center

Houston, TX

4.8
550 Reviews

550 Reviews of BMW of Houston North - Service Center

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January 20, 2023

Received excellent service at this facility. Service personnel very knowledgable and did a good job. Made an excellent suggestion about a repair that I needed to have done. Car runs excellent no More

by sbrown9691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wadsworth
Jan 23, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 20, 2023

what an amazing team here! I came to diagnose the check-engine lights ON, Shaun helps out to make sure it’s been prioritized. Joseph get every following process arranged and ke More

by Huan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun, Joseph, Julie
Jan 23, 2023 -

BMW of Houston North responded

Hello Huan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Houston North. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

January 19, 2023

Courteous people & good service! Completed the service as scheduled. Provided the loaner vehicle without the reservation. More

by hassan.quazi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader & Julie
Jan 23, 2023 -

BMW of Houston North responded

Hello, We are pleased to hear you had such a positive experience with us, Hassan! If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Outstanding customer service every time. Comfortable waiting and kind staff. The added bonus was a clean automobile when returned to me. Thank you! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ, I don't recall the names, but everyone was kind.
Jan 22, 2023 -

BMW of Houston North responded

Hello Nick, we are pleased to hear you had such a positive experience with us, Thank you so much for being one of our valued guests and we look forward to your next visit!

January 11, 2023

Excellent customer service. I was in and out timely. Waiting room comfortable and temperature good. More

by cklibra52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 17, 2023 -

BMW of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Another great service experience from BMW North of Houston. Learned more about status of my M4. Highly recommended. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar Evans
Jan 13, 2023 -

BMW of Houston North responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future. Take care!

January 02, 2023

Everyone treated the visit as a valued customer and worked to meet our needs (waited for service to be completed). The staff also provided opportunities to ask questions concerning the service. Durin More

by Tressler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck in Service and talked with Mark Toups
Jan 05, 2023 -

BMW of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

Convenience professional warm friendly clean trustworthy fair listen good problems solving advice options no hassles More

by dhickerson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chien Tsai
Jan 05, 2023 -

BMW of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

My last visit to service was not good. Tire repair (wheel insurance) was done by service advisor. Promised vehicle in 2 hours. I waited 4 hrs due to repair shop not looking at invoice to s More

by CBJMCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans, Radar
Jan 01, 2023 -

BMW of Houston North responded

Hi, we are deeply disappointed by your experience at BMW of Houston North. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

December 22, 2022

Very happy with the work and the communication I received while my car was v Being serviced at bmw north. More

by Maherm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shen and josh.
Dec 27, 2022 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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